Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
Omni La Costa Resort and Spa, located in the picturesque coastal foothills of Carlsbad, California, is a prestigious luxury resort renowned for its world-class amenities and exceptional service. Honored as the number one Wellness Spa by Spa magazine, the resort offers guests an immersive experience with beautiful surroundings, championship golf courses, tennis courts, eight swimming pools, and exquisite dining options. The resort's dedication to hospitality excellence has cultivated a dynamic and exciting work environment for its associates, underscored by comprehensive training, mentoring, and a company culture that emphasizes respect, gratitude, and empowerment. Employees at Omni La Costa enjoy the pride... Show More
Job Requirements
- Complete CA Food Handler's Card training provided upon hire
- Ability to stand, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl
- Ability to maneuver deftly between tight spaces including wet pool deck surfaces
- Ability to talk and hear regularly
- Occasionally required to taste or smell
- Ability to lift and/or move up to 20 pounds
- Specific vision abilities including close vision, distance vision, and the ability to adjust focus
Job Qualifications
- Experience in a front-line position dealing directly with people
- Well-groomed with a friendly and outgoing personality
- Solid communication skills including precision, diplomacy, professionalism, and courtesy
- Exceptional multitasking ability with the capacity to prioritize and expedite efficiently and courteously
- Basic computer knowledge and ability to use touchscreen and keypad to organize table assignments and reservations
- Must be at least 18 years of age
Job Duties
- Report for scheduled shifts on time and in assigned uniform
- Maintain a professional, neat, well-groomed appearance
- Use proper telephone etiquette and assist guests politely and confidently
- Advise guests of table availability and escort them to the lounge area
- Greet guests immediately upon arrival, ask for names and room numbers when applicable, and refer to them by name
- Assign server stations and maintain proper server rotation
- Utilize Open Table to track reservations and enter detailed notes
- Seat guests, drop menus, introduce servers by name, and communicate any special requests and guest details to servers
- Maintain a pace of the floor to ensure excellent service by limiting covers
- Keep all lounge areas clean, especially entrance and podium
- Know setting guidelines, table numbers, and dining room procedures
- Thank guests for visiting and invite them to return using their names
- Work as a team with associates to maintain a positive, efficient food and beverage service atmosphere
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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