Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,600.00 - $63,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
career advancement
Job Description
Hilton is a world-renowned global hospitality company that has been setting standards in the lodging sector for nearly a century. Spanning a wide range of accommodations from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels, Hilton is dedicated to delivering exceptional guest experiences that seamlessly blend comfort, quality, and value. The company’s core vision, "to fill the earth with the light and warmth of hospitality," highlights its commitment to creating remarkable hospitality experiences worldwide. This vision drives a passionate team of dedicated professionals who work collaboratively to uphold Hilton’s legacy of excellence and innovation in the hospitality... Show More
Job Requirements
- A warm personality, attentive and smartly presentable
- An ability to listen and respond to demanding guest needs
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Committed to delivering high levels of customer service
- Ability to work under pressure
- Flexibility to respond to a range of different work situations
Job Qualifications
- Customer service experience in a supervisory capacity
- Passion for delivering exceptional levels of guest service
- A basic level of IT proficiency
- Excellent leadership, interpersonal and communication skills
- Ability to work under pressure
- Flexibility to respond to a range of different work situations
- Committed to delivering high levels of customer service
Job Duties
- Maintain an effective bar service with an emphasis on high quality, efficient service
- Check that guest service standards are set, implemented and monitored, and continuously evaluated
- Set-up of the outlet in accordance with the pre-determined standards of the operation
- Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
- Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared to recipe and presented, and how bar personnel are trained to possess this knowledge and the application of it
- Ensure compliance with and the proper training of team members so that all company health and safety, and fire regulations and procedures are understood and applied
- Ensure all team members are impeccably presented and adhere to the correct uniform standards
- Deal with sudden staff shortages through absenteeism and report all absences according to company attendance procedures
- Complete all necessary administration in accordance with company procedures relating to all staff members
- Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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