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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
The Pueblo of Santa Ana operates a vibrant and welcoming casino environment, dedicated to delivering outstanding gaming and hospitality experiences. As a renowned establishment that blends cultural heritage with modern entertainment, it offers guests an immersive and enjoyable visit. The Pueblo of Santa Ana Casino is committed to excellence in guest services, including its food and beverage operations, ensuring each visitor feels valued and attended to. The casino's commitment to quality, safety, and regulatory compliance makes it a respected leader in the industry, especially within the Santa Ana tribal community.
The role of Bar Supervisor within the Pueblo... Show More
The role of Bar Supervisor within the Pueblo... Show More
Job Requirements
- Preference is given to qualified Santa Ana Tribal members
- High school diploma or GED required
- New Mexico liquor server’s license required
- Food Handlers card within 90 days of hire
- Minimum of 1-2 years of job-related experience
- Excellent guest service skills
- Good interpersonal, verbal and communication skills
- Professional appearance
- Comply with the approved company dress code
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Bi-lingual and multi-cultural experience preferred
- Smartphone capable of running company applications required
- Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license
Job Qualifications
- High school diploma or GED
- Minimum of 1-2 years of relevant job experience
- Excellent guest service skills
- Strong interpersonal, verbal and communication skills
- Professional appearance
- Ability to handle conflict situations
- Ability to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license
Job Duties
- Train all new bar staff to ensure consistency and proper training
- Ensure all food and beverage products meet established specifications and standards
- Provide proper levels of service based on forecasted needs
- Comply with and enforce Casino Control Act and Commission regulations and internal controls
- Communicate variances from standards to the Food and Beverage Manager
- Maintain a neat, clean, organized, safe and comfortable work environment
- Schedule breaks without interrupting guest service
- Ensure adequate staff on the casino floor to serve guests timely
- Maintain adequate product stock in bars and warehouse
- Prepare verbal or written documentation
- Assign bartenders, servers, barbacks, and beverage servers to work areas and monitor effectiveness
- Provide prompt, courteous, and friendly service to build relationships with guests
- Complete all financial reports and accurately log staff time and attendance
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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