Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $4.34 - $17.97
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Training and Development

Job Description

Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise known for its energetic atmosphere, wide selection of wings, and variety of beverages. Since its inception, Buffalo Wild Wings has become a favorite destination for sports enthusiasts and food lovers alike, featuring large screens broadcasting major sports events and a menu that caters to a diverse clientele. The company prides itself on delivering an exceptional guest experience by combining quality food with attentive service in a vibrant environment. As a leader in the casual dining industry, Buffalo Wild Wings emphasizes teamwork, guest satisfaction, and maintaining high... Show More

Job Requirements

  • Minimum of 21 years of age
  • Certification to serve alcohol as dictated by state and Buffalo Wild Wings policy
  • Ability to handle money accurately
  • Ability to follow specific service time and guidelines while engaging guests
  • Must be reliable and dependable by adhering to a schedule
  • Ability to maintain high pace and intensity for extended periods
  • Excellent interpersonal and communication skills
  • Ability to maintain cleanliness and sanitary conditions
  • Ability to manage inventory and restock as needed

Job Qualifications

  • Minimum of 21 years of age
  • Certification to serve alcohol as dictated by state and Buffalo Wild Wings policy
  • Prior bartending experience preferred
  • Minimum of two years of related experience or Buffalo Wild Wings experience preferred
  • Knowledge of commonly ordered drinks and ability to make suggestions
  • Superior customer service and interpersonal skills to satisfy guest needs and solicit feedback
  • Knowledge of proper sanitation, food safety, and security procedures
  • Skill in time management and organization with excellent attention to detail
  • Basic mathematical skills and ability to handle money accurately
  • Basic knowledge of Point of Sale systems
  • Conflict management and problem resolution skills
  • Ability to take direction and execute team and company objectives
  • Strong knowledge of concepts, practices, and procedures in a restaurant environment

Job Duties

  • Make personal connections with guests to create loyalty through engaging conversation
  • Check identification to ensure guests meet minimum age requirements for consumption of alcoholic beverages and comply with responsible alcohol service procedures as defined by federal and state laws
  • Read and organize tickets to quickly and accurately serve guests and manage large crowds
  • Prepare alcoholic and non-alcoholic beverages for guests per Buffalo Wild Wings Standard Operating Procedures and specifications
  • Inform guests of the Beer of the Month and make suggestions upon request
  • Replace kegs and restock bottles of alcohol when necessary
  • Monitor and manage bar inventory and cost control measures including tracking waste per company drink specs and Standard Operating Procedures
  • Monitor current levels of inventory including stemware, glassware, garnishes, etc. to ensure proper levels, and prepare, wash, and sterilize these items to replenish inventory as required
  • Collect and accurately process guest payments per company Standard Procedures
  • Attempt to limit problems and liability related to customer excessive drinking by taking appropriate precautions
  • Take food and beverage orders from serving staff or directly from guests
  • Maintain clean and sanitary bar area, equipment blenders, and perform glass washing
  • Other duties as assigned by supervisor

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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