Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $4.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and Development
Job Description
Buffalo Wild Wings is a popular American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, delicious wings, and wide variety of beverages. Established to provide guests with an unforgettable dining and entertainment experience, the company has expanded across numerous locations, becoming a favorite gathering spot for sports enthusiasts and food lovers alike. The restaurant prides itself on its lively environment where guests can enjoy a great menu of wings, beer, and other beverages while watching their favorite sports on multiple big screens. The company emphasizes a culture of teamwork, exceptional customer service, and a focus on... Show More
Job Requirements
- Minimum of 21 years of age
- Certification to serve alcohol as dictated by the state and BWW policy
- Prior bartending experience preferred
- Minimum of two years of related experience or Buffalo Wild Wings experience preferred
Job Qualifications
- Knowledge of commonly ordered drinks and ability to make suggestions
- Knowledge of RAS (responsible alcohol service) procedures as defined by both state laws and BWWs policy and guidelines
- Superior customer service and interpersonal skills to satisfy guest needs and to solicit feedback
- Knowledge of proper sanitation, food safety, and security procedures
- Knowledge of current marketing initiatives and up-coming events in order to inform guests
- Knowledge of food and beverage menus and ability to make suggestions to guests
- Skill in time management and organization with excellent attention to detail
- Ability to take direction and execute team and company objectives
- Basic mathematical skills and ability to handle money accurately
- Basic knowledge of Point of Sale systems
- Conflict management and problem resolution skills
- Knowledge of sport basics
- Conflict management skills, analytical skills, and high degree of emotional intelligence in order to recognize and solve problems that come with the position
- Strong knowledge of commonly used concepts, practices, and procedures in restaurant environment
Job Duties
- Make personal connections with guests to create loyalty through engaging conversation
- Check identification to ensure guests meet minimum age requirements for consumption of alcoholic beverages and comply with RAS procedures as defined by federal and state laws
- Read and organize tickets to quickly and accurately serve guests and manage large crowds
- Prepare alcoholic and non-alcoholic beverages for guests per BWWs Standard Operating Procedures standards and specifications
- Inform guests of the Beer of the Month and make suggestions upon request
- Replace kegs and restock bottles of alcohol when necessary
- Monitor and manage bar inventory and cost control measures including tracking waste per company drink specs and Standard Operating Procedures
- Monitor current levels of inventory including stemware, glassware, garnished, etc. to ensure proper levels, and prepares, washes, and sterilizes these items to replenish inventory as required
- Collect and accurately process guest payments per Company Standard Procedures
- Attempt to limit problems and liability related to customer excessive drinking by taking appropriate precautions
- Take food and beverage orders from serving staff or directly from guests
- Maintain clean and sanitary bar area, equipment blenders, and perform glass washing
- Other duties as assigned by supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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