Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive salary
Wages
Comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary employee meals
Discounted rates for Marta and/or parking
Job Description
Four Seasons is a premier luxury hospitality company celebrated worldwide for delivering exceptional experiences through its team of dedicated professionals. Known for its unwavering commitment to excellence and genuine heartfelt service, Four Seasons operates a global portfolio of luxury hotels and resorts. Each property offers unique experiences that blend local culture with world-class amenities, creating memorable stays for guests, residents, and partners. The company attributes its renowned guest service and hospitality to an outstanding employee experience and a culture of mutual respect and continuous personal and professional growth. Four Seasons embraces a value system that prioritizes treating colleagues and guests... Show More
Job Requirements
- high school education or equivalent experience
- four years food service or related work in a luxury bar or lounge atmosphere
- ability to carry and balance a tray
- ability to accurately process cash and credit card transactions
Job Qualifications
- high school education or equivalent experience
- bartender certificate preferred
- four years food service or related work in a luxury bar or lounge atmosphere
- ability to carry and balance a tray
- ability to accurately process cash and credit card transactions
Job Duties
- Describe the selection of food and beverage menu items to guests by offering interesting and vivid descriptions of each item's origin, taste, and preparation methods
- communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
- coordinate food timings
- check completed kitchen orders with the guest’s original order
- transport items to the guest table in a timely manner to ensure proper food quality
- describe and serve all food and beverage items to guests
- anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- properly and accurately close guest checks
- process cash and credit card payments
- properly settle voided checks or complimentary meals
- with support of the management team participate and manage the breakdown, clean and set-up of tables, buffets, and food stations
- comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact
- work harmoniously and professionally with co-workers and supervisors
- drive cocktail menu changes to ensure fresh, innovative and seasonally accurate cocktails are present on the cocktail list, including meeting established deadlines for cocktail and recipe completion as well as introducing the cocktails to the staff during training sessions
- lead quarterly all staff training sessions on pre-determined beverage and service related topics
- with support of the management team manage and control the procurement, inventory and pricing of beverages for the restaurant including meeting with beverage distribution representatives
- working with the beverage purchasing department to stock, fill and create requisitions on a daily basis
- provide training to all new staff on the beverage operation, as well as provide training to all new bar staff specifically throughout their training program
- keep accurate accounts of all cash banks, turn in required cash drops nightly and produce bank to be audited when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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