Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal allowance
Training opportunities
Job Description
The Polo Club is an exclusive and upscale private club known for delivering exceptional services and experiences to its members and guests. The club prides itself on its sophisticated atmosphere, fine dining, and comprehensive recreational amenities. With a focus on member satisfaction, The Polo Club maintains high standards in all aspects of its operations, ensuring that every event and visit is memorable and enjoyable. The club has earned a reputation for excellence, offering a refined environment where social and professional gatherings are enhanced by premium amenities and attentive service. As an employer, The Polo Club fosters a collaborative and respectful... Show More
Job Requirements
- High school diploma or general education degree (GED)
- minimum of two years related experience and/or training
- certificate from bar tending school preferred
- certified sommelier or WSET Level 1
- excellent customer service skills
- inventory control skills
- ability to work unusual hours including weekends and holidays
- ability to interpret data and prepare reports
- ability to communicate well in English
- ability to understand and carry out verbal and written instructions
- ability to interact professionally with superiors, co-workers, and members
- ability to multi-task and work in a fast-paced environment
Job Qualifications
- High school diploma or general education degree (GED)
- minimum of two years related experience and/or training or equivalent combination of education and experience
- certificate from bar tending school preferred
- certified sommelier or WSET Level 1
- excellent customer service and interpersonal skills
- inventory control and reordering skills
- ability to interpret data and prepare reports
- proficiency with Microsoft Office Suite and inventory software
- proficiency with point-of-sale (POS) electronic ordering system
- ability to communicate well in English
- ability to read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- ability to write reports and business correspondence
- ability to effectively present information and respond to questions
- ability to solve practical problems and deal with a variety of concrete variables
- ability to understand and carry out verbal and written instruction in English
- ability to interact professionally and maintain effective working relationships
- ability to multi-task and work in a fast-paced environment
Job Duties
- Serves drinks to members and guests and supervises bartenders so that the highest standards of customer service are met
- trains new employees as well as existing staff members
- schedules staff for adequate bar coverage
- maintains proper inventory levels of bar stock and orders liquor, beer, wine and miscellaneous supplies
- performs monthly inventory of all bars to ensure proper stock is available and to identify possible shortages
- performs pre and post event inventory to accurately cost out each event
- maintains bar sanitation procedures in compliance with Health Department regulations
- stocks appropriate glassware for all shifts and notifies management of shortages
- supervises all bar opening and closing duties including side work to ensure operational efficiency
- responsible for setup and breakdown of all bars in restaurants and banquets
- creates wine list and beverage list such as specialty cocktails and after dinner drinks, responsible for the implementation and maintenance of cocktail list themed to each outlet
- controls the bartenders on pours and quantity of liquor uses
- assists with the setup of happy hour buffet table as necessary
- assists with taking cocktail orders on the floor as necessary
- handles member complaints and issues
- may have to taste a member’s alcoholic beverage in response to a member complaint
- meets with vendors and reps to get best pricing and tastings for events
- manages payroll responsibilities for bar staff
- communicates with members, co-workers, management, and the general public in a courteous and professional manner
- conforms with and abides by all regulations, policies, work procedures and instructions
- exhibits and maintains a professional demeanor to reflect a positive image of The Polo Club
- performs other duties as assigned by the Director of Food & Beverage
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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