Bar Manager

Syracuse, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $60,000.00 - $70,000.00

Work Schedule

Flexible

Benefits

competitive pay

flexible scheduling

Free meals on working shifts

meal discounts

Employee Life Assistance Program

scholarships

Health care plans

Job Description

Smokey Bones is a renowned full-service restaurant chain known for delivering exceptional barbecue, award-winning ribs, and a memorable dining experience in 63 locations spread across 16 states. Established as a leader in the casual dining industry, Smokey Bones combines great food with an inviting atmosphere, catering to guests who appreciate slow-smoked and fire-grilled meats alongside a full bar featuring bourbons, whiskeys, domestic and import beers, local craft beers, and signature handcrafted cocktails. The restaurant serves lunch and dinner and offers various options for dine-in, pick-up, online ordering, catering, and delivery, ensuring convenience for all guests.

The company prides it... Show More

Job Requirements

Previous bar manager/service management experience in a full-service restaurant with full bar
Computer knowledge including Excel, Windows, POS systems
Results driven, trustworthy and team oriented
Ability to engage and develop team members and coach in adherence to company policies
Passionate about the hospitality industry and focused on creating amazing guest and employee experiences
Must be able to stand for 10 hours and lift 50 lbs

Job Qualifications

Previous bar manager/service management experience in a full-service restaurant with full bar
Computer knowledge including Excel, Windows, and POS systems
Results driven, trustworthy and team oriented
Ability to engage and develop team members and coach in adherence to company policies
Passionate about the hospitality industry and focused on creating amazing guest and employee experiences

Job Duties

Coaches teammates on how to deliver an excellent guest experience
Coaches teammates on how to anticipate, identify, and resolve issues that impact the guest experience
Coaches teammates on how actions impact the guest experience and how results indicate the level of guest service provided
Positively interacts and visits with guests and solicits feedback
Handles and follows up on guest concerns escalated from the teammate level, escalates to GM and DO as necessary
Ensures the quality of all restaurant facilities throughout the region by aligning with the General Manager and Director on priority needs, communicating with vendors, and supporting others in overseeing the repair or maintenance of the building, landscape, parking lot, equipment, seating, and technology
Models standards and expected behaviors for Restaurant managers, and teammates to follow

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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