Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
complimentary shift meal
Employee benefit card
Learning programs
educational assistance
Opportunity for growth
Corporate social responsibility activities
Job Description
Fairmont Austin is Austin's largest luxury hotel, featuring 1,048 guestrooms and suites alongside over 140,000 square feet of sophisticated meeting and event space. Located in one of the most dynamic and fastest-growing markets in the United States, it offers guests a blend of luxury accommodations and innovative service. As part of the global Accor family, Fairmont Austin benefits from a worldwide leader in hospitality that fosters personal growth and professional development among its team members. Accor is committed to providing a workplace where employees can bring their authentic selves, grow through continuous learning, and find a meaningful connection between their... Show More
Job Requirements
- Must have previous leadership experience
- Excellent communication and networking skills
- Ability to lead and motivate a team effectively
- Proven track record in guest service excellence
- Experience in budget management and financial oversight
- Commitment to following safety and operational policies
- Service-oriented personality
Job Qualifications
- Service focused personality is essential and previous leadership experience required
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
Job Duties
- Consistently offer professional, friendly and engaging service
- Lead the day to day operation of the department ensuring all service standards are followed
- Produce and implement creative promotional programs within this outlet with the goal of increasing revenues
- Conduct monthly departmental meetings
- Ensure the department achieves its financial and operational targets
- Adhere to the annual budget and administer it in a fiscally responsible manner
- Monitor food, beverage, labour and operating expenses throughout the department
- Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
- Select, train and develop colleagues to ensure timely recruitment and career growth
- Balance operational, administrative and colleague needs
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant, hotel, and hospitality jobs on OysterLink.
You may be also interested in: