Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Range $37,000.00 - $65,500.00
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Bonus based on performance
free uniforms
Paid Time Off
Training and Development
Job Description
Rosati's Pizza is a renowned Chicago-based, family-owned Italian food and pizza restaurant established in 1964 by Dick, Ron, and Al Rosati. Known for authentic Chicago-style pizza and Italian cuisine made with high-quality ingredients, Rosati's has become a beloved brand in the Midwest and continues to expand its legend nationally. The company is deeply rooted in family values, work ethic, and teamwork, creating a culture that values passion for food, dedication to the team, and commitment to customers. As a franchise, many Rosati's locations are locally owned and operated by entrepreneurial franchisees who share the company’s vision of delivering excellent food... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in a managerial role within the restaurant or hospitality industry
- Ability to manage both front and back of house operations
- Exceptional customer service and communication skills
- Capability to lead, train and motivate staff
- Knowledge of health, safety and sanitation regulations
- Strong organizational and problem-solving skills
- Ability to handle financial reports and control costs
- Must be able to work in a fast-paced environment
- Flexibility to work various shifts including weekends and holidays
Job Qualifications
- Proven work experience as a manager in the restaurant or hospitality industry
- Proven customer service experience as a manager
- Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff
- Strong leadership, communication, motivational and people skills
- Acute financial management skills
- BS degree in business administration, hospitality, management, or culinary schooling is a plus
- Committed to improvement in both restaurant operations and personal and professional development
- Possess the ability to motivate staff in a positive and creative manner
- Bar experience
Job Duties
- Coordinate daily front and back of the house restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils, and cleaning products
- Ensure compliance with sanitation and safety regulations
- Control operations costs and identify measures to cut waste
- Create detailed reports on weekly, monthly, and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and events
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
- Bar inventory and seasonal drink menu, ensuring drinks are made correctly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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