Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
DoubleTree by Hilton Hotel Carson is a distinguished full-service hotel situated in the vibrant community of Carson, California. As part of the globally recognized Hilton brand, DoubleTree hotels are renowned for providing an exceptional hospitality experience that blends comfort, convenience, and a warm, welcoming atmosphere. The hotel offers a range of services and amenities including comfortable guest rooms, meeting and event spaces, a fitness center, and multiple food and beverage outlets to cater to the diverse needs of its guests. DoubleTree by Hilton Hotel Carson prides itself on maintaining high standards of guest service and operational excellence, aligning with Hilton's... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- two to four years of related experience and/or training
- ability to perform essential physical duties including standing, walking, reaching, lifting up to 50 pounds
- ability to communicate effectively both verbally and in writing
- certification in California Food Handlers and Responsible Beverage Service
- ability to work on site
- ability to use computer software relevant to job functions
Job Qualifications
- Bachelor's degree from four-year college or university
- two to four years related experience and/or training
- ability to read, analyze, and interpret general business periodicals, professional journals and technical procedures
- ability to write reports, business correspondence, and procedures
- ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public pertaining to job
- knowledge of internet software
- order processing systems
- spreadsheet software
- word processing software
- POS system knowledge
- California Food Handlers Certificate
- California Responsible Beverage Service Certificate
Job Duties
- Satisfying guest needs and exceeding their expectations by projecting a positive restaurant and hotel image through appearance, appropriate verbal communication, and taking responsibility of guest needs
- Decision-making in line with service standards throughout each service period to ensure the best guest experience possible
- Maintain control of beverage costs, inventory of all food and beverage product, durable and non-durable items
- Communicate pertinent information to the Food and Beverage Managers and staff at multiple locations
- Responsible for checking outlets to be ready for service including dining rooms are ready for guests, as well as engaging with guests during service
- Knowledge of all menu items and sequence of service
- Ensure that communication with the culinary and sales department is cohesive and timely
- Ensure service standards in the outlets are followed and conduct necessary training
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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