Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,800.00 - $72,200.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
This position is with a reputable hotel known for its commitment to providing outstanding hospitality and exceptional food and beverage services to its guests. The hotel features various Food & Beverage outlets, including a restaurant, bar/lounge, in-room dining, and poolside service, all designed to create a memorable dining experience for both hotel guests and external visitors. The establishment prides itself on maintaining high operational standards and ensuring guest satisfaction, which is integral to its brand identity and customer loyalty. This role is key within the hotel as it directly influences the quality of the dining and beverage services, thus impacting... Show More
Job Requirements
- Bachelor's degree or two to four years related experience or training or equivalent combination of education and experience
- Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures
- Ability to write reports, business correspondence, and procedures
- Ability to effectively present information and respond to questions from managers, clients, customers, and the public
- Knowledge of internet software, order processing systems, spreadsheet software, word processing software, and POS systems
- California Food Handlers Certificate required
- California Responsible Beverage Service Certificate required
- Ability to stand, walk, talk, hear frequently
- Ability to taste or smell frequently
- Ability to sit, use hands, reach, climb, balance, stoop, kneel, crouch, or crawl occasionally
- Ability to lift or move up to 50 pounds occasionally
- Close vision, color vision, peripheral vision, and depth perception required
Job Qualifications
- Bachelor's degree or equivalent combination of education and experience
- Knowledge of POS systems, order processing systems, internet software, spreadsheet software, and word processing software
- Ability to read, analyze, and interpret business periodicals, professional journals, and technical procedures
- Strong written and verbal communication skills
- Experience with staff training, coaching, and team development
- Food and beverage industry knowledge, including beverage cost control and inventory management
- California Food Handlers Certificate
- California Responsible Beverage Service Certificate
Job Duties
- Satisfy guest needs and exceed expectations by projecting a positive restaurant and hotel image
- Make decisions in line with service standards throughout each service period
- Maintain control of beverage costs and inventory of all F&B products, durable and non-durable items
- Communicate pertinent information to Food and Beverage Managers and staff at multiple locations
- Check outlets to be ready for service including dining rooms readiness and engage with guests during service
- Ensure knowledge of all menu items and sequence of service
- Facilitate cohesive and timely communication with culinary and sales departments
- Follow service standards in outlets and conduct necessary training
- Ensure consistent and timely flow of the guest experience in the hotel
- Address guest or staff complaints/questions professionally
- Direct training of all F&B staff on operations aspects and develop the team
- Ensure staff have adequate help and required tools
- Refine operating standards and practices based on business conditions
- Maintain sanitation and cleanliness standards compliant with regulations
- Establish and maintain policies and procedures for the Food and Beverage department
- Collaborate with Sales and Culinary teams to drive business growth and stay updated on restaurant trends
- Modify food and beverage selections in Simphony
- Create and manage new business development through dinners and special events
- Provide ongoing wine and liquor training
- Schedule staff tastings
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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