Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Highgate Hotels is a prominent real estate investment and hospitality management company known for its extensive global portfolio comprising over 400 hotels across North America, Europe, the Caribbean, and Latin America. With assets under management exceeding $15 billion, Highgate has established itself as an innovator in the hospitality industry over the last 30 years. The company specializes in guiding properties through every phase of their lifecycle, including planning, development, recapitalization, and disposition. Highgate’s portfolio features a diverse mix of bespoke lifestyle hotel brands, legacy brands, as well as independent hotels and resorts, all designed with contemporary programming and digital innovation... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 3 years experience in bar management or related hospitality leadership roles
- Proven ability to manage high volume fine dining beverage operations
- Strong leadership and team management skills
- Excellent communication skills
- Knowledge of liquor laws and health regulations
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to lift up to 50 pounds occasionally
- Strong organizational skills
- Proficiency in inventory and cost control
- Commitment to exceptional guest service
- Ability to work in fast-paced, dynamic environments
Job Qualifications
- 3 or more years experience in similar or equivalent role in a fine dining high volume restaurant, with at least 1 year in a leadership role
- Ability to create wine & cocktail menus for multiple venues and train staff
- Ability to control costs through purchasing, inventory, storage and pricing
- Exceptional communication and organizational skills
- Gracious spirit of hospitality
- Intellectual curiosity and emotional maturity
- Continually strive to develop staff in all areas of food and service education
- Ability to work clean, organized, and lead a team
- Advanced knowledge of food and wine and mixology
- Ensure compliance with all local liquor laws, health, and sanitation regulations
- Level 1 Somm certification a plus
- Knowledge of financial reporting and ability to analyze data
- Have a strong eye towards development both personal and for your team
- Knowledge of safety and hygiene protocols
- Clear understanding of state, federal, and local employment laws
Job Duties
- Oversee all aspects of the daily operation of beverage operations and outlets
- Supervise outlet personnel
- Respond to guest complaints in a timely manner
- Work with other F&B managers and keep them informed of issues as they arise
- Keep immediate supervisor fully informed of all problems or matters requiring their attention
- Assist in coordinating and monitoring all phases of Loss Prevention in the outlets/operations
- Prepare and submit required reports in a timely manner
- Ensure preparation of required reports, including wage progress, payroll, revenue, employee schedules, quarterly action plans
- Monitor quality of service in beverage outlets
- Ensure compliance with all local liquor laws, and health and sanitation regulations
- Ensure compliance with SOPs in all outlets
- Ensure compliance with requisition procedures
- Be visible on the floor and assist staff as needed during busy periods
- Organize and conduct department meetings in a timely manner
- Conduct staff performance reviews in accordance with Highgate Hotel standards
- Ensure the training of employees on SOPs and technical job tasks
- Ensure compliance with core liquor, beer and wine lists
- Plan and implement beverage menus
- Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
- Interview candidates for front-of-house F&B positions and follow standards for hiring approvals
- Complete tip reporting
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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