Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Employee wellness programs
Job Description
DoubleTree by Hilton Hotel Carson is a distinguished hospitality establishment known for its commitment to providing exceptional guest experiences in a warm and inviting atmosphere. As part of the renowned Hilton brand, the hotel offers a wide range of amenities and services designed to cater to both business and leisure travelers. Located in Carson, California, the hotel features comfortable accommodations and diverse dining options that appeal to a broad spectrum of visitors. The management team upholds high standards of quality and hospitality, ensuring that every guest enjoys a memorable stay characterized by both comfort and convenience. The DoubleTree brand is... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- two to four years of related experience and/or training
- ability to read, analyze, and interpret business periodicals and technical procedures
- effective written and oral communication skills
- proficiency with internet software, order processing systems, spreadsheet and word processing software, and POS systems
- California Food Handlers Certificate
- California Responsible Beverage Service Certificate
- ability to stand, walk, talk, hear regularly
- occasional lifting of up to 50 pounds
- physical agility to climb, balance, stoop, kneel, crouch, or crawl
- vision capabilities including close, color, peripheral, and depth perception
Job Qualifications
- Bachelor's degree from a four-year college or university or two to four years related experience and/or training or equivalent combination of education and experience
- ability to read, analyze, and interpret general business periodicals, professional journals and technical procedures
- ability to write reports, business correspondence and procedures
- ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
- knowledge of internet software, order processing systems, spreadsheet software, word processing software, and POS system
- California Food Handlers Certificate
- California Responsible Beverage Service Certificate
Job Duties
- Satisfying guest needs and exceeding expectations by projecting a positive restaurant and hotel image through appearance and communication
- decision-making in line with service standards throughout service periods to ensure the best guest experience
- maintain control of beverage costs and inventory of all food and beverage products
- communicate pertinent information to Food and Beverage Managers and staff at multiple locations
- check outlets for readiness including dining rooms and engage with guests during service
- possess knowledge of all menu items and sequence of service
- ensure communication with culinary and sales departments is cohesive and timely
- conduct necessary training and enforce service standards in all outlets
- ensure consistent and timely flow of guest experience
- address guest or staff complaints and questions professionally
- direct training and development of all food and beverage staff
- ensure staff have adequate help and tools to perform their job
- refine operating standards and practices based on business conditions
- focus on service, customer satisfaction, and profitability
- maintain quality and consistency of guest experience
- apply creative cost control and revenue generating solutions
- carry out detailed written or oral instructions
- perform basic mathematical calculations
- ensure sanitation and cleanliness standards comply with regulations
- establish and maintain policies and procedures for the Food and Beverage Department
- collaborate with Sales and Culinary teams to drive experience and sales growth
- update food and beverage selections in Simphony
- develop new business through dinners and special events
- provide ongoing wine and liquor training
- schedule staff tastings
- perform other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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