Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Disability insurance
Job Description
DoubleTree by Hilton Hotel Carson is a renowned full-service hotel nestled in the thriving city of Carson, California. Part of the globally recognized Hilton brand, DoubleTree is known for offering warm, welcoming hospitality paired with exceptional service and modern amenities. The hotel caters to a diverse clientele, including business travelers, families, and tourists, and features various facilities such as comfortable guest rooms, event spaces, fitness centers, and multiple dining options. This premium establishment ensures guests enjoy a memorable stay through its commitment to high standards of quality and comfort, reflecting the trusted reputation of the Hilton name.
The Bar... Show More
The Bar... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Two to four years of related experience and/or training
- Ability to read, analyze, and interpret business periodicals and technical procedures
- Ability to write reports and business correspondence
- Effective presentation and communication skills
- Knowledge of internet, order processing, spreadsheet, word processing software, and POS systems
- California Food Handlers Certificate
- California Responsible Beverage Service Certificate
- Ability to stand, walk, talk, and hear regularly
- Ability to occasionally lift and/or move up to 50 pounds
- On-site presence required
Job Qualifications
- Bachelor's degree from four-year college or university or two to four years related experience and/or training or equivalent combination of education and experience
- Ability to read, analyze, and interpret general business periodicals, professional journals and technical procedures
- Ability to write reports, business correspondence, and procedures
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public pertaining to job
- Knowledge of internet software
- Order processing systems
- Spreadsheet software
- Word processing software
- POS system knowledge
- California Food Handlers Certificate required
- California Responsible Beverage Service Certificate required
Job Duties
- Satisfying guest needs and exceeding their expectations by projecting a positive restaurant and hotel image through appearance, appropriate verbal communication, and taking responsibility of guest needs
- Decision-making in line with service standards throughout each service period to ensure the best guest experience possible
- Maintain control of beverage costs, inventory of all food and beverage product, durable and non-durable items
- Communicate pertinent information to the Food and Beverage Managers and staff at multiple locations
- Responsible for checking outlets to be ready for service including dining rooms are ready for guests, as well as engaging with guests during service
- Knowledge of all menu items and sequence of service
- Ensure that communication with the culinary and sales department is cohesive and timely
- Ensure service standards in the outlets are followed and conduct necessary training
- Ensure that the flow of the guest experience in the hotel is consistent and timely
- Address guest or staff complaints or questions in a professional manner
- Direct the training of all Food and Beverage staff on all aspects of the operations
- Inspire, coach, train, and develop the Food and Beverage team and staff
- Communicate with all staff to ensure that they have adequate help and the tools that are required to do their job
- Responsible for refining operating standards and practices as needed based on business conditions
- Direct focus on service, customer satisfaction, and profitability
- Maintain the quality and consistency of the guest experience
- Focus on creative cost control and revenue generating solutions
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ensure that sanitation and cleanliness standards are excellent being compliant with local, state, and federal regulations
- Establishes and maintains policies and procedures for the Food and Beverage Department
- Work in tandem with Sales and the Culinary team to drive the experience in all outlets, to drive the sale and growth of this business segment and stays on top of restaurant trends and communicates relevant information effectively to the team
- Changes and applies food and beverage selections to Simphony
- Creates and manages development of new business through dinners and special events
- Provides ongoing wine and liquor training
- Schedules staff tastings
- Other duties may be assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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