Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $65,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
multiple benefit plans
Paid Time Off
401k
Opportunities for advancement
positive and respectful work environment
generous employee discounts
Community Volunteer Opportunities
complimentary parking
Colleague meal
Job Description
The Post Oak Hotel is an exquisite luxury hotel recognized as the only double Forbes Five-Star Hotel in Texas. Renowned for its impeccable standards and dedication to guest delight, The Post Oak Hotel is a beacon of hospitality excellence in the region. As a member of this prestigious establishment, you are part of a team that values passion, professionalism, and the delivery of curated, authentic guest experiences. This dedication to quality and guest satisfaction places The Post Oak Hotel among the elite in the hospitality industry, attracting discerning guests from all over the world. The hotel's commitment to excellence is... Show More
Job Requirements
- Minimum of 5 years of restaurant management experience in a bar or restaurant setting
- Previous hotel experience preferred
- Knowledge of spirits beer and wine
- Excellent written and oral communication skills
- Ability to work flexible schedules including nights weekends and holidays
- Physical ability to lift up to 50 pounds regularly and stand for extended periods
Job Qualifications
- Aspire to our values of being passionate strive for excellence remain relevant collaborate and act with honor and integrity
- Minimum of 5 years of restaurant management experience in a bar or restaurant setting is required
- Previous hotel experience luxury or Forbes experience preferred
- Applicants should demonstrate strong knowledge of spirits beer and wine along with a genuine passion for delivering exceptional service
- Bachelor’s Degree preferred or relevant work experience skills and knowledge that are deemed comparable to a degree
- Possess excellent written and oral communication skills
- Ability to work flexible schedules including nights weekends and holidays is required
- Physical ability to lift up to 50 pounds on a regular basis and prolonged periods of standing
Job Duties
- Lead and manage daily operations providing hands-on supervision staffing oversight and operational coverage during peak periods or staff shortages
- Develop and maintain staffing schedules to support service excellence operational efficiency and financial performance
- Foster a collaborative high-performance team culture through open communication team engagement and leadership by example
- Support employee development by identifying training needs mentoring team members and enforcing performance standards
- Ensure compliance with health safety sanitation and liquor laws as well as all internal food and beverage policies
- Uphold Five-Star service standards by proactively resolving guest concerns anticipating needs and creating exceptional guest experiences
- Engage with guests and staff to gather service feedback reinforce service expectations and maintain a culture of personalized hospitality
- Utilize problem-solving and analytical skills to evaluate operational results and implement effective solutions
- Provide interdepartmental support including stepping in during peak times and assuming leadership of other outlets as needed
- Responsible for ordering inventories requisitions and implementing and maintaining bar processes
- Provide services that are above and beyond for customer satisfaction and retention
- Handle and resolve guest complaints
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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