Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
The Umstead Hotel and Spa, located in Cary, North Carolina, is a luxury hotel known for its exceptional service, elegant accommodations, and serene spa experiences. With a reputation for excellence in hospitality, The Umstead Hotel and Spa offers a refined atmosphere that caters to both leisure and business travelers seeking a high-end experience. The establishment prides itself on delivering superior guest services and maintaining an environment that reflects comfort, sophistication, and impeccable standards. As part of its commitment to excellence, The Umstead Hotel and Spa employs a team of dedicated professionals who uphold its vision and values to ensure every... Show More
Job Requirements
- Report to work at the scheduled time, neatly groomed and dressed in accordance with hotel appearance standards
- Ability to maintain calm, professional composure during busy or stressful situations
- Exceptional attention to detail
- Ability to communicate effectively in English, both written and oral
- Ability to perform tasks within given time frame with minimal supervision
- Ability to stand or walk continuously for a minimum of 8 hours
- Ability to lift and carry up to 15 lbs over the course of a shift
- Ability to bend, kneel, push and pull during shifts
- Willingness to work flexible shifts including nights, weekends and holidays
- Ability to operate Bar and Lounge equipment
- Maintain neat, clean and well-groomed appearance per hotel standards
- Willingness to perform job functions outdoors and exposure to sun, heat, humidity and other elements occasionally
Job Qualifications
- High school or equivalent education
- Minimum of 1-2 years of customer service experience
- Experience in restaurant or hotel preferred
- Ability to obtain and/or maintain any government required licenses, certificates or permits
- Exceptional communication skills
- Knowledge of Bar and Lounge operations and standards
Job Duties
- Proactively welcome, greet, seat, manage waitlist and bid fond farewell to all Bar and Lounge guests in accordance with hotel standards
- Maintain calm and professional composure during busy or stressful situations
- Perform administrative duties including managing waitlist, taking outlet reservations, generating reports and printing menus
- Ensure proper care, security and maintenance of hotel equipment
- Maintain the back of the house cleanliness and safety
- Attend daily pre-shift meetings and quarterly department meetings
- Assist with clearing and resetting tables if needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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