Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $4.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career development opportunities
team environment

Job Description

Buffalo Wild Wings is a renowned sports bar and restaurant chain that prides itself on delivering exceptional guest experiences through a dynamic and fun dining atmosphere. Located at 40155 10th Street West, Palmdale, CA, this establishment is well-known for its extensive selection of wings, craft beers, and a lively environment that reflects a blend of good food, sports entertainment, and social interaction. Buffalo Wild Wings strives to provide a unique ambiance where guests can enjoy not only great food but also an engaging experience, making it a popular destination for sports enthusiasts and families alike. The company prioritizes guest satisfaction,... Show More

Job Requirements

  • Minimum of 21 years of age
  • Certification to serve alcohol as dictated by the state and BWW policy
  • Prior bartending experience preferred
  • Minimum of two years of related experience or Buffalo Wild Wings experience preferred

Job Qualifications

  • Knowledge of commonly ordered drinks and ability to make suggestions
  • Knowledge of RAS (responsible alcohol service) procedures as defined by both state laws and BWWs policy and guidelines
  • Superior customer service and interpersonal skills to satisfy guest needs and to solicit feedback
  • Knowledge of proper sanitation, food safety, and security procedures
  • Knowledge of current marketing initiatives and up-coming events in order to inform guests
  • Knowledge of food and beverage menus and ability to make suggestions to guests
  • Skill in time management and organization with excellent attention to detail
  • Ability to take direction and execute team and company objectives
  • Basic mathematical skills and ability to handle money accurately
  • Basic knowledge of Point of Sale systems
  • Conflict management and problem resolution skills
  • Knowledge of sport basics
  • Conflict management skills, analytical skills, and high degree of emotional intelligence in order to recognize and solve problems that come with the position
  • Strong knowledge of commonly used concepts, practices, and procedures in restaurant environment

Job Duties

  • Make personal connections with guests to create loyalty through engaging conversation
  • Check identification to ensure guests meet minimum age requirements for consumption of alcoholic beverages and comply with RAS procedures as defined by federal and state laws
  • Read and organize tickets to quickly and accurately serve guests and manage large crowds
  • Prepare alcoholic and non-alcoholic beverages for guests per BWWs Standard Operating Procedures standards and specifications
  • Inform guests of the beer of the month and make suggestions upon request
  • Replace kegs and restock bottles of alcohol when necessary
  • Monitor and manage bar inventory and cost control measures including tracking waste per company drink specs and Standard Operating Procedures
  • Monitor current levels of inventory including stemware, glassware, garnishes, etc. to ensure proper levels, and prepares, washes, and sterilizes these items to replenish inventory as required
  • Collect and accurately process guest payments per Company Standard Procedures
  • Attempt to limit problems and liability related to customer excessive drinking by taking appropriate precautions
  • Take food and beverage orders from serving staff or directly from guests
  • Maintain clean and sanitary bar area, equipment blenders, and perform glass washing
  • Other duties as assigned by supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.