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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $60,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Employer paid disability insurance
Employer Paid Life Insurance
Paid Time Off
Brand discounts
Job Description
Moxy Hotels offers a unique hospitality experience that diverges from traditional hotel norms. It is designed with the next-generation traveler in mind, combining style, playfulness, and social interaction to create vibrant and memorable stays. Moxy is renowned for its spirited atmosphere where the crew takes on a multifaceted role, from checking guests in to mixing cocktails, all while ensuring a warm and welcoming environment with bold personality. This innovative approach to hotel management makes Moxy stand out in the hospitality industry as a lively and engaging destination for guests seeking more than just a place to sleep.
At Mo... Show More
At Mo... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years in hospitality or related customer service role
- Experience in team leadership or management
- Availability to work nights weekends and holidays
- Strong communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Basic knowledge of point-of-sale or property management systems preferred
- TIPS ServSafe certification or willingness to obtain
- Valid driver’s license
- Fluency in English
Job Qualifications
- 2+ years in a high-volume bar or restaurant environment preferably in a hotel or lifestyle boutique brand
- Experience managing or leading a team including scheduling and performance conversations
- Comfort operating at or near the front desk handling guest escalations check-ins or lobby presence during peak hours
- Strong floor presence during service not a back-office operator
- Availability to work nights weekends and peak periods consistently
- Basic PMS familiarity is a plus not a requirement
- TIPS ServSafe certified or willing to obtain
- Must have a valid driver’s license
- Must be fluent in English
Job Duties
- Serve as the manager on duty for all hotel operations during evening hours acting as the primary point of contact for guests team members and any escalated situations
- Oversee Bar Moxy floor operations ensuring service standards pace and guest experience are consistently executed
- Partner with the front desk team to ensure seamless guest arrivals departures and any overnight needs are handled with urgency and care
- Monitor and manage labor and operational decisions within established guidelines
- Coach and hold accountable hourly team members in real time providing feedback that reinforces standards without disrupting the guest experience
- Conduct pre-shift meetings and ensure the team is prepared informed and energized before each service
- Complete nightly manager logs and communicate relevant updates to hotel leadership
- Respond to and resolve guest concerns promptly following up to ensure satisfaction
- Maintain a visible approachable presence on the floor throughout the shift rather than operating from the back of house
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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