Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $64,000.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Career development opportunities
Job Description
Gaylord Opryland Resort & Convention Center, located in Nashville, Tennessee, is a premier hospitality destination known for its exceptional service, grand scale, and unique experiences. As part of the Marriott International portfolio, Gaylord Hotels are renowned for their innovative approach to meetings and events, bringing people together in an extraordinary way. The resort boasts a range of amenities, including multiple restaurants, extensive event spaces, and immersive guest experiences, making it a sought-after location for travelers and event planners alike. Marriott International, recognized globally for its commitment to diversity, inclusion, and career growth, provides an enriching environment where associates can thrive... Show More
Job Requirements
- High school diploma or GED
- Minimum 4 years experience in culinary, food and beverage or related professional area
- OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management or related major
- Minimum 2 years experience in culinary, food and beverage or related professional area
- Ability to work full time in a management role
- Must comply with food handling and sanitation standards
- Excellent interpersonal and leadership skills
- Ability to communicate effectively with team and guests
- Capable of managing multiple tasks and responsibilities simultaneously
- Must be proactive in problem-solving and decision-making
Job Qualifications
- High school diploma or GED with 4 years of experience in culinary, food and beverage, or related area
- OR 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related major with 2 years of experience
- Strong leadership and communication skills
- Proven ability to manage kitchen operations
- Knowledge of food safety and sanitation standards
- Experience working with labor management and scheduling systems
- Ability to develop staff through coaching and mentoring
- Strong problem-solving and organizational skills
- Ability to maintain high standards for food quality and presentation
- Customer service orientation
- Ability to handle guest feedback and complaints professionally
Job Duties
- Manage kitchen shift operations and ensure compliance with all food and beverage policies, standards and procedures
- Estimate daily production needs weekly and communicate to kitchen personnel daily
- Assist Executive Chef with kitchen operations and food preparation
- Prepare and cook various foods regularly or for special guests or functions
- Develop new culinary applications, ideas, and products including artistic contributions
- Assist in food presentation and create decorative food displays
- Maintain purchasing, receiving, and food storage standards
- Ensure compliance with food handling and sanitation standards
- Perform duties of kitchen managers and employees as needed
- Recognize superior quality products, presentations, and flavors
- Ensure compliance with all applicable laws and regulations
- Follow proper food handling and temperature guidelines
- Operate and maintain kitchen equipment and report malfunctions
- Check quality of raw and cooked food products
- Supervise and coordinate activities of cooks and food preparation workers
- Lead kitchen shifts by personally preparing food and executing specifications
- Utilize interpersonal skills to lead, influence, and encourage team
- Build mutual trust, respect, and cooperation among team members
- Serve as a role model demonstrating appropriate behaviors
- Maintain employee productivity levels
- Make sure employees understand expectations and parameters
- Establish and promote open, collaborative relationships within the team
- Administer property policies fairly and consistently
- Communicate performance expectations as per job descriptions
- Recognize successful performance and produce results
- Deliver services that exceed customer satisfaction and retention
- Manage daily operations ensuring quality and standards
- Set positive examples for guest relations
- Empower employees to provide excellent customer service
- Interact with guests to obtain feedback on quality and service
- Handle guest complaints and problems
- Achieve and exceed performance, budget, and team goals
- Develop plans to prioritize, organize, and accomplish work
- Use labor management systems for scheduling and time tracking
- Train employees in safety procedures
- Identify development needs and coach staff
- Improve service by guiding and providing feedback
- Participate in employee performance appraisal process
- Report issues to management and Human Resources as needed
- Communicate information to supervisors and team through various channels
- Analyze information and evaluate results to solve problems
- Attend and participate in relevant meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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