Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta Hotels is a globally recognized hospitality company committed to delivering exceptional guest experiences through quality service, value, and amazing hospitality. With a widespread presence that spans multiple cities and countries, Sonesta focuses on creating memorable moments for every visitor, team member, partner, and community it serves. The company operates a diverse portfolio of properties, including full-service hotels, resorts, and residences, providing outstanding accommodations and services to leisure and business travelers alike. Sonesta's core mission is to "wow" guests by exceeding expectations with passion, persistence, resilience, and innovation, all underpinned by the guiding principles of doing the right thing and... Show More
Job Requirements
- Two years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment
- High school diploma or General Education Degree (GED) preferred
- Must be flexible to work variable days of the week to include weekends and holidays
- Must be flexible to work variable shifts (days, nights, overnights)
- Must be able to work in a fast-paced environment
- Must be able to tolerate extreme temperatures such as kitchens and freezers
- Must be able to stand during entire shift
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Job Qualifications
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- Excellent organizational skills and attention to detail
- Able to work quickly without compromising quality
- Ability to work with minimal supervision and maintain a high level of performance
- Must be able to stand and exert fast-paced mobility for entire shift
- Ability to work cohesively with co-workers as part of a team
- Food handlers and TIPS certificates required
- Previous front facing guest service experience required
- Must read, write and speak the English language fluently
- Experience with computerized cash registers preferred
Job Duties
- Greet and acknowledge all arriving guests in a prompt and professional manner
- Engage and interact with guests as appropriate
- Respond to all guests' questions and requests
- Demonstrate complete knowledge of the food and beverage menu
- Serve food and beverage orders after checking for correct temperature, appearance and portions
- Refill when necessary
- Operate POS system and ensure food orders are verified and transmitted in a prompt manner
- Adhere to all cash handling and credit card policies and procedures
- Periodically check-in with tables to ensure guests' expectations are being met and exceeded
- Maintain proper condition and cleanliness of dining areas, stations and servicing equipment
- Complete all closing duties and reports as assigned
- Adhere to established safety and sanitation guidelines
- Adhere to uniform and grooming standards
- Perform other duties or projects as requested by management
Job Location
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