Banquets | Event Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs

Job Description

Fontainebleau Miami Beach stands as an iconic oceanfront hotel blending Golden Era glamour with modern luxury. Originally designed by the legendary architect Morris Lapidus in 1954, the Fontainebleau has been a hallmark of architectural significance and luxury hospitality in Miami Beach. Located on the prestigious Collins Avenue in the heart of Millionaire's Row, this timeless resort has continuously evolved, offering guests an exceptional experience where design, contemporary art, music, fashion, and technology converge to create a vibrant atmosphere. Fontainebleau Miami Beach invites guests to immerse themselves in a world where they are free to play, shop, dine, relax, or meet,... Show More

Job Requirements

  • High school education or equivalent
  • Minimum of three years relevant experience in a high quality, high volume catering and convention operation
  • Two years supervisory experience preferred
  • Effective supervisory and communication skills
  • Ability to develop strong professional relationships with vendors, guests, and employees
  • Ability to operate basic office equipment
  • Well organized and demonstrated strong problem solving skills

Job Qualifications

  • Knowledge of banquet and catering concepts, practices, and procedures
  • Effective supervisory and communication skills
  • Well organized and demonstrated strong problem solving skills
  • Ability to develop strong professional relationships with vendors, guests, and employees
  • Ability to operate basic office equipment
  • Minimum of three years relevant experience in a high quality, high volume catering and convention operation
  • Two years supervisory experience preferred
  • High school education or equivalent
  • College degree preferred

Job Duties

  • Oversee the Food and Beverage (F&B) operation and F&B standards of service as it relates to Fontainebleau Resort performance standards
  • Prepare weekly payroll for the Event Management department
  • Ensure filing systems are maintained and up to date
  • Design and implement office policies
  • Responsible for creating procurement orders for vendors including coding, matching invoices, inventory of storerooms
  • Maintain and order monthly office supplies
  • Schedule staff daily and weekly assigning for banquet functions in accordance with the Collective Bargaining Agreement
  • Send the original schedule email on Mondays for next week
  • Send daily and weekly hotline emails for the banquet shift
  • Oversee banquet payroll and banquet schedule
  • Schedule and track banquet team members for hotel training sessions
  • Coordinate with other departments and managers the daily flow of hotel operations
  • Develop professional relationships with clients, vendors, team members, and hotel colleagues
  • Resolve team member concerns and implement resolutions
  • Approve hours in Paycom to ensure paycodes are accurate daily
  • Assist team members with missed punches
  • Ensure compliance by all F&B Banquets personnel with hotel and departmental rules, policies, and procedures
  • Oversee the work performed by the Banquet Coordinator
  • Keep accurate count of the Banquet Servers daily tracking system to track availability for the banquet shift
  • Perform other related duties as assigned by the Director of Event Operations and Assistant Director of Event Operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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