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Banquets | Event Operations and Labor Management Coordinator
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Fontainebleau Miami Beach is a world-renowned luxury hotel located on oceanfront Collins Avenue in the heart of Millionaire's Row in Miami Beach. Originally opened in 1954 and designed by the legendary architect Morris Lapidus, Fontainebleau is celebrated for its iconic blend of Golden Era glamour and innovative modern luxury. The hotel serves as a vibrant stage where design, contemporary art, music, fashion, and technology converge to create an immersive guest experience unlike any other. Recognized as one of the most historically and architecturally significant hotels on Miami Beach, Fontainebleau continues to uphold its grand vision of providing guests with a... Show More
Job Requirements
- High school diploma or equivalent
- Some college coursework in hospitality business or a related field preferred
- Minimum of 2 to 5 years of experience in administrative support event coordination or hospitality operations
- Experience in labor scheduling or workforce coordination preferred
- Hotel or high-volume event environment experience preferred
- Proficiency in Microsoft Office including Word Excel Outlook
- Ability to communicate effectively with internal teams leadership and clients
- Knowledge of event operations and labor coordination preferred
- Ability to analyze scheduling needs and support labor planning
Job Qualifications
- High school diploma or equivalent
- Some college coursework in hospitality business or a related field preferred
- Minimum of 2 to 5 years of experience in administrative support event coordination or hospitality operations
- Experience in labor scheduling or workforce coordination strongly preferred
- Hotel or high-volume event environment experience preferred
- Strong organizational and time management skills
- Ability to communicate effectively with internal teams leadership and clients
- Knowledge of event operations and labor coordination preferred
- Proficiency in Microsoft Office including Word Excel Outlook
- Experience with systems such as Delphi Opera or similar event management platforms preferred
- Ability to analyze scheduling needs and support labor planning
- Strong attention to detail and problem-solving skills
- Professional demeanor with a service-oriented mindset
Job Duties
- Provide administrative support to the Event Management team including scheduling correspondence and document management
- Assist in coordinating and maintaining event calendars banquet event orders and departmental records
- Support labor management processes including scheduling staff tracking labor hours and assisting with staffing plans based on event needs
- Partner with internal departments such as banquets culinary housekeeping to ensure proper staffing and operational readiness for events
- Assist with organizing pre-convention meetings site visits and internal planning sessions
- Maintain accurate data entry and reporting related to events and labor usage
- Serve as a point of contact for internal inquiries related to event logistics and staffing coordination
- Support on-site event operations as needed to ensure smooth execution and guest satisfaction
- Address guest or client inquiries and escalate concerns to the appropriate manager when necessary
- Perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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