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Banquets | Director of Event Operations (Banquets)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Job Description
Fontainebleau Miami Beach is an iconic oceanfront luxury hotel located on the prestigious Collins Avenue in the heart of Millionaire's Row, Miami Beach. Originally designed by the legendary architect Morris Lapidus in 1954, Fontainebleau is renowned for its historic and architectural significance, blending Golden Era glamour with modern luxury. This hotel stands as a monument to the art of hospitality, combining striking design, contemporary art, music, fashion, and advanced technology to offer guests a truly vibrant and immersive experience. Fontainebleau invites guests to play their unique part within its elegant and dynamic environment, whether they are shopping, dining, relaxing at... Show More
Job Requirements
- High school education or equivalent
- Five to seven years progressive management experience in banquet operations
- Thorough knowledge of banquet food service operations
- Ability to maintain operating and control processes for efficiency and guest satisfaction
- Strong leadership and communication skills
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- High school education or equivalent
- College degree preferred
- Five to seven years progressive management experience in large up-scale, hotel or convention center banquet operations
- Thorough knowledge of all matters relating to the proper administration and operation of banquet food service operations
- Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria
- Effective management, leadership, organizational and communication skills
- Ability to work a flexible schedule to include weekends and holidays
Job Duties
- Oversee the F&B operation and F&B standards of service as it relates to Fontainebleau Resorts performance standards
- Observe and appraise team member performance, provide feedback, and facilitate improvements in accordance with established standards of product and performance
- Oversee employees and operations ensuring organization, cleanliness, proper maintenance and supplies
- Coordinate with other departments/managers the daily flow of our Hotel's operations
- Develop professional relationships with clients, vendors, team members, and hotel colleagues
- Responsible for the recruitment, training, scheduling, supervision and performance of Banquets personnel
- Give daily support and guidance to fellow banquet personnel as well as monitor job performance to ensure a successful meeting/banquet experience by our guests
- Manage, in conjunction with the Executive Steward, the inventory, control and breakage/loss reduction of china, glass and silver as it relates to function services and banquet services
- Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas on all banquet levels
- Coordinate with Internal Maintenance and Engineering to ensure the highest level of product delivery
- Perform other related duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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