Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $95,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Hyatt Hotels & Resorts is a renowned global hospitality company celebrated for its commitment to providing authentic hospitality and meaningful experiences to every guest. With a legacy of excellence, Hyatt is distinguished by its inclusive culture that values innovation, respect, service-orientation, and inclusion. This culture fosters a warm and respectful environment where employees are empowered to deliver outstanding service and create memorable experiences for guests worldwide. Hyatt's reputation is built on the dedication of its associates who go beyond high expectations to exceed them, making it a sought-after employer in the hospitality industry. Development opportunities and career path options are... Show More
Job Requirements
- Full time management position requiring full flexibility including working weekends and holidays
- high energy and entrepreneurial spirit
- ability to understand and anticipate needs in a fast-paced environment
- strong verbal and written communication skills
- proficiency in general computer knowledge
- creativity, innovation, detail orientation, and organizational skills
- experience in banquet service and related management roles
- demonstrated motivation and leadership abilities
- commitment to exceptional customer service
Job Qualifications
- Hotel experience and thorough understanding of all levels of banquet service
- previous experience as event services manager, assistant, event services captain, or event services supervisor preferred
- refined verbal and written communication skills
- proficient in general computer knowledge
- extremely creative, innovative, detail oriented, and organized
- strong leadership skills including motivation, training, and customer service excellence
- ability to work effectively in a fast-paced environment
Job Duties
- Support and manage the events department while collaborating with the Food and Beverage Director and other hotel departments
- supervise, empower, lead, coach, and motivate the banquet team including captains, food servers, and lead house attendants
- review banquet event orders to ensure thorough communication and understanding with guests and departments
- coordinate the setup and execution of all functions and meetings maintaining standards of food, beverage, and event specifications
- proactively evaluate staffing and equipment needs
- coordinate with culinary, stewarding, catering, customer service, and beverage teams to ensure event success
- maintain a high energy, positive, professional appearance
- develop innovative and creative decor for banquet function spaces
- manage short and long term banquet functions in front and back of house
- implement highest standards of quality service through effective hiring, training, development, promotion, and reinforcement
- handle administrative tasks including payroll, reports, forecasts, point of sale procedures, inventory, and budget management
- conduct daily walk-throughs of banquet department and function spaces to ensure compliance with health regulations and corporate standards
- develop ideas for special events and holiday functions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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