Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs
Job Description
Hyatt is a globally recognized hospitality leader known for delivering authentic guest experiences through the dedication and professionalism of its associates. With a strong commitment to innovation, respect, service orientation, and inclusion, Hyatt creates an inclusive and inspiring workplace culture where employees can thrive. Hyatt is not only a hotel chain but a community where ambition is encouraged, and career paths are flexible and rewarding. The organization takes pride in exceeding guest expectations, creating memorable stays that foster loyalty and satisfaction. Employees at Hyatt are empowered to bring forward-thinking ideas and maintain a positive team spirit, all while delivering service... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum of 3 years experience in banquet or event management
- Strong leadership and organizational skills
- Ability to work flexible hours including nights, weekends and holidays
- Effective communication and interpersonal skills
- Proficiency in point of sale systems and event management software
- Commitment to delivering exceptional guest service and experience
Job Qualifications
- Proven leadership experience in banquet or event management
- Strong knowledge of food and beverage operations
- Excellent interpersonal and communication skills
- Ability to motivate and develop a team
- Experience with payroll and budget management
- Knowledge of health and safety regulations
- Creative skills in event décor and presentation
- Ability to manage multiple tasks and work collaboratively with other departments
Job Duties
- Supports and manages the Events Department while working closely with the Food and Beverage Director and other hotel departments
- Supervise, empower, lead, coach and motivate the banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
- Assist the hotel in reaching top box service scores on Meeting Planner surveys by ensuring thorough communication and understanding with guests and other departments through reviewing Banquet Event Orders
- Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
- Proactively review staffing and equipment needs
- Ensure coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage departments
- Maintain a high energy, positive, professional appearance
- Develop innovative and creative décor for banquet function space
- Oversee short and long term banquet functions in the front and back of the house
- Establish the highest standards of quality service through effective hiring, training, development, promotion and continuous reinforcement
- Facilitate payroll, reports, forecasts, point of sale procedures, inventory and budget management for food and beverage functions
- Conduct daily walk-throughs in banquet department and all function spaces and storerooms to ensure compliance with Department of Health regulations and Hyatt corporate standards
- Develop ideas for special events and holiday functions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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