Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,640.00 - $70,300.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
voluntary benefits
401k Retirement
vacation and sick pay
room discounts
Job Description
The Sacramento Marriott Rancho Cordova is a distinguished full-service hotel property featuring 265 rooms and 13,000 square feet of versatile meeting and event space. Having recently completed a comprehensive top-to-bottom renovation, the hotel offers a modern, vibrant environment to both leisure and business guests, emphasizing comfort, style, and exceptional service. As part of the globally renowned Marriott brand, the Sacramento Marriott Rancho Cordova maintains high standards for hospitality, guest experience, and operational excellence. This property stands as a premier choice for events and accommodations in the Sacramento area, known for its forward-thinking amenities and dedicated service teams.
We are curr... Show More
We are curr... Show More
Job Requirements
- Bachelor's degree or equivalent experience preferred
- minimum 5 years of experience in banquet or food and beverage operations
- minimum 3 years supervisory or management experience in a banquet setting
- ability to work flexible hours including weekends and holidays
- strong communication and interpersonal skills
- proficiency with Microsoft Office applications and property management systems
- ability to lead and motivate a diverse team
- must have excellent organizational and multitasking abilities
- ability to resolve guest issues promptly and professionally
- maintain high standards of cleanliness and safety adherence
Job Qualifications
- Minimum 5 years of progressive banquet operations experience in a full-service hotel
- minimum 3 years of banquet management/supervisory experience in an upper-upscale or 4-Diamond hotel environment
- experience with major hotel brands preferred (Marriott, Hilton, Hyatt, Starwood)
- strong leadership, communication, and conflict-resolution skills
- ability to manage high-volume functions and multiple events simultaneously
- excellent organizational skills with strong attention to detail
- proficiency in Microsoft Word, Excel, and Outlook
- experience with Marriott systems preferred
- ability to work a flexible schedule including days, nights, weekends, and holidays
- ability to remain calm during high-pressure situations and deliver exceptional service
Job Duties
- Lead all banquet operations including event setup, service flow, guest interaction, and breakdown
- maintain Marriott service standards and ensure consistent, high-quality guest experiences
- partner closely with Catering and Culinary teams to ensure flawless execution of all events
- conduct daily pre-shift meetings, staff briefings, and pre-event inspections
- oversee bar service during events, ensuring responsible alcohol management
- respond promptly and professionally to guest concerns, utilizing effective service recovery
- recruit, hire, train, coach, and mentor banquet captains, servers, bartenders, and setup teams
- prepare departmental schedules, supervise payroll, and ensure adequate staffing levels
- monitor staff performance, document coaching/disciplinary action, and conduct evaluations
- promote teamwork, communication, and a positive work environment
- manage banquet department budgets, cost controls, and profitability
- ensure accuracy of banquet checks, signatures, and payment procedures
- control food & beverage flow, equipment usage, linen inventories, and supply ordering
- track and report maintenance or safety issues
- maintain banquet spaces to Marriott brand standards including cleanliness, décor, and equipment care
- work closely with Sales, Catering, Culinary, Engineering, Housekeeping, and Front Office
- support restaurant and outlet operations as needed
- participate in off-site catering events as required
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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