Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
Sick Time
Holiday pay
401(k) Plan
Job Description
Claremont Resort & Club, an iconic luxury resort located in the Berkeley and Oakland Hills, has been a premier destination for exceptional hospitality for over a century. Spanning 22 beautifully maintained acres, the resort offers guests a unique blend of historical charm combined with modern amenities and breathtaking views of the San Francisco Bay. With its rich 19th-century heritage, the Claremont Resort & Club creates memorable experiences for visitors through its diverse offerings, including fine dining at Limewood, rejuvenating treatments at The Spa at the Claremont, and comprehensive wellness programs at The Club at the Claremont. The resort prides itself... Show More
Job Requirements
- More than two years of post-high school education
- One to two full years of employment in a related position with this or other organization
- Hotel experience preferred
- Working knowledge of HEI banquet/catering food and beverage services, policies, or operations
- Knowledge of computer equipment
- Ability to compile facts and figures in accordance with established procedures
- Must be willing to pitch-in and help co-workers with their job duties and be a team player with or without reasonable accommodation
- Knowledge of hotel operations including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
- Leadership skills to motivate and develop staff and to ensure accomplishment of goals
- Able to set priorities, plan, organize, and delegate
- Ability to work effectively under time constraints and deadlines
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as supervisors, coworkers, and the public
Job Qualifications
- More than two years of post-high school education
- One to two years of related employment experience
- Hotel experience preferred
- Knowledge of HEI banquet/catering services and policies
- Proficient with computer equipment
- Strong ability to compile factual reports and manage data
- Demonstrated teamwork and willingness to assist colleagues
- Comprehensive understanding of hotel operations and management
- Proven leadership and staff development skills
- Effective organizational and delegation abilities
- Capability to perform well under deadlines
- Excellent verbal and written communication skills
- Adaptability in communication across diverse audiences
Job Duties
- Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen
- Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate
- Supervise the daily operations of the Banquet area including order and maintain supplies, review set-up and food and beverage preparation and service to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality, and hospitality
- Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product
- Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment
- Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department
- Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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