Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $63,000.00 - $84,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Training opportunities
Job Description
The Vinoy Resort & Golf Club, part of the prestigious Autograph Collection under Marriott International, is a premier luxury hotel located in the heart of St Petersburg, Florida. Renowned for its historic charm, impeccable service, and exceptional event spaces, The Vinoy Resort offers guests a sophisticated and memorable experience. As a member of the Autograph Collection, the resort embodies individuality and character, attracting discerning travelers who seek unique and personalized stays. This affiliation with Marriott International highlights the resort's commitment to excellence, diversity, and providing an inclusive environment where every guest and employee's unique background is celebrated. With its prime... Show More
Job Requirements
- High school diploma or GED
- Minimum two years of experience in event management, food and beverage, or related field
- Previous banquet experience required
- Flexible schedule to accommodate event timings
- Ability to lead and motivate a team
- Strong communication skills
- Knowledge of relevant laws and sanitation standards
- Experience managing financial and administrative tasks
- Ability to handle guest complaints professionally
- Willingness to participate actively in event service
Job Qualifications
- High school diploma or GED
- Two years of experience in event management, food and beverage, or related professional area
- Strong leadership and team motivation skills
- Knowledge of food and beverage laws and sanitation standards
- Ability to manage financial aspects including inventory and cost control
- Excellent communication and interpersonal skills
- Experience in customer service and guest relations
- Ability to plan and conduct training sessions
- Competence in scheduling and resource management
- Problem-solving skills related to guest complaints and service issues
- Knowledge of current event trends and food and wine pairings
Job Duties
- Direct and motivate banquet team while assisting in providing high quality service
- Monitor and control financial and administrative responsibilities including asset protection
- Provide clear and concise communications to all stakeholders involved in event success
- Identify training opportunities and plan strategies to meet departmental goals
- Project supply needs for banquet operations including china, glass, silver, and props
- Apply knowledge of relevant laws related to event management
- Manage banquet operations to maximize customer satisfaction and adhere to all standards and policies
- Maintain sanitation levels and manage departmental inventories and equipment
- Control liquor costs and manage banquet beverage inventories
- Schedule banquet service staff to meet forecast and service standards
- Develop lasting relationships with groups to retain business and foster growth
- Set goals, delegate tasks, and conduct monthly department meetings
- Lead banquet shifts and actively participate in event servicing
- Act as liaison to kitchen staff
- Set a positive example for guest relations and handle feedback and complaints
- Empower employees to provide excellent customer service and ensure they understand expectations
- Strive to improve service performance continuously
- Review guest satisfaction results and implement corrective action plans
- Communicate and execute emergency procedures and safety training
- Observe employee service behaviors and provide feedback
- Participate in performance discussions and corrective action plans
- Attend and participate in relevant meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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