Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $55,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Odessa Marriott Hotel is a distinguished establishment within the hospitality industry, known for delivering exceptional guest experiences and maintaining high operational standards. As part of the globally recognized Marriott International brand, the Odessa Marriott Hotel emphasizes quality service, guest satisfaction, and professional growth for its team members. The hotel offers a range of amenities and services designed to cater to both leisure and business travelers, making it a premier destination in the Odessa area. The hotel's banquet department plays a crucial role in hosting events, conferences, weddings, and various social gatherings, all aimed at providing seamless and memorable experiences for... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in banquet or event management
- Ability to lead and manage a team effectively
- Excellent communication skills
- Knowledge of food and beverage operations
- Must comply with certification requirements such as TABC, Food Handlers, Alcohol Awareness, CPR & First Aid
- Ability to work flexible schedules, including nights, weekends and holidays
- Proficiency with POS systems
- Strong problem-solving and decision-making skills
- Physical ability to assist in setup and breakdown of events
Job Qualifications
- High school diploma or equivalent
- Proven experience in banquet or event management
- Strong leadership and team management skills
- Excellent interpersonal and communication skills
- Knowledge of food and beverage operations
- Ability to manage budgets and cost control
- Proficiency in using POS systems
- Certification in TABC, Food Handling, Alcohol Awareness, CPR and First Aid is preferred
- Ability to work flexible hours including evenings and weekends
- Strong organizational and multitasking abilities
- Customer service oriented mindset
Job Duties
- Approach all encounters with guests and employees in a friendly, service oriented manner
- Maintain regular attendance in compliance with Odessa Marriott Hotel standards, as required by scheduling
- Maintain high standards of personal appearance and grooming, including proper uniform and name tag as per brand standards
- Comply at all times with hotel standards and regulations for safe and efficient operations
- Comply with certification requirements such as TABC, Food Handlers, Alcohol Awareness, CPR & First Aid
- Prepare schedules and wage progress reports for banquet employees
- Prepare payroll and tip distribution for the banquet department
- Assist in setup, service, and breakdown of banquet functions
- Coordinate all banquet related food and beverage requirements with appropriate departments
- Keep kitchen informed of accurate plating counts
- Recruit, hire, train and evaluate banquet personnel with Director of Food & Beverage assistance
- Review menu/service with Catering Manager or Sales designee
- Maintain up to date details on banquet functions and communicate to supervisors
- Provide ongoing training of captains/hourly employees to maintain service standards and guest service scores
- Respond promptly to guest requests
- Prepare banquet checks, obtain guest signatures, and inform clients of payment procedures
- Notify F & B Director of materials and equipment needing ordering or replacement
- Requisition liquor and supplies for banquet bars
- Ensure safety, sanitation, and cleanliness of service areas
- Implement loss prevention programs among service employees
- Attend weekly Food & Beverage meetings and other property meetings
- Participate in M.O.D. coverage as scheduled
- Conduct menu classes to develop staff
- Attend BEO meetings as scheduled
- Foster professional working relationships and open communication with managers, employees, and other departments
- Ensure pre-meal meetings are conducted for all functions
- Control and audit alcoholic and non-alcoholic beverages
- Review banquet staff hours for payroll and submit to accounting
- Supervise Banquet Captains/supervisors and observe hourly service personnel
- Assist F & B Director and Catering Manager with promotions or changes
- Control and maintain all service equipment and write service requests
- Cross train as manager/supervisor in other F & B outlets
- Assist audio/visual company as necessary
- Operate POS system proficiently
- Correct hazards and notify F & B Director/Safety Committee
- Submit supply orders for approval and maintain inventory levels
- Manage lost and found items per standards
- Perform other duties as assigned by Director of F & B, AGM, or General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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