Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Salary
Rate:
Range $64,000.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
bonus eligible
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Travel opportunities
Job Description
Renaissance Orlando at SeaWorld, located in the vibrant city of Orlando, Florida, is a prestigious hotel known for its exceptional event management and guest services. As part of the Marriott International portfolio, Renaissance Hotels exemplify a commitment to delivering unique and memorable experiences that capture the essence of the local neighborhood. This distinctive brand is dedicated to providing guests with an adventurous and culturally enriching travel experience, whether they are on business trips or leisure vacations. The hotel treats each event as a valuable opportunity to impress clients and create lasting stories, elevating ordinary occasions into extraordinary ones. Marriott International's... Show More
Job Requirements
- High school diploma or GED
- Minimum two years experience in event management, food and beverage, or related professional area
- Availability for full-time 11-week temporary position
- Ability to lead and inspire a team
- Strong organizational and multitasking skills
- Excellent communication skills
- Knowledge of relevant laws and sanitation standards
- Must be able to work on-site at Renaissance Orlando at SeaWorld
- Willingness to engage in continuous improvement and training
Job Qualifications
- High school diploma or GED
- Two years experience in event management, food and beverage, or related field
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of banquet operations and event legislation
- Ability to manage financial and administrative tasks
- Customer service excellence
- Skilled in inventory and supply management
- Capable of conducting training and development sessions
- Experience in handling guest relations and resolving complaints
- Competency in emergency procedures and staff safety training
- Proven ability to plan and execute operational strategies
Job Duties
- Direct and motivate banquet team to provide high quality service
- Monitor and control financial and administrative responsibilities including asset protection
- Provide clear and concise communication to all stakeholders
- Identify training opportunities and develop strategies to achieve goals
- Manage departmental supply needs and inventories
- Apply knowledge of laws related to event management
- Schedule banquet service staff to meet forecast and maximize profits
- Lead banquet shifts and participate in event service
- Set goals and delegate tasks to improve departmental performance
- Conduct monthly department meetings with banquet team
- Act as liaison to kitchen staff
- Handle guest feedback, complaints, and ensure guest satisfaction
- Empower employees to provide excellent customer service
- Communicate and execute emergency procedures
- Observe and provide feedback on employee service behaviors
- Participate in corrective action plans
- Review guest satisfaction survey results and implement improvements
- Attend and participate in all pertinent meetings
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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