Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Employee Discounts
Paid holidays
Training and Development
Job Description
Rivers Casino Portsmouth is a vibrant hospitality establishment located in Portsmouth, Virginia. Known for its engaging entertainment options and high-quality guest services, the casino also offers various event spaces including banquet halls, meeting rooms, and conference areas. As a prominent player in the hospitality and entertainment sector, Rivers Casino focuses on providing an exceptional experience to its guests through impeccable service, well-maintained facilities, and a dynamic team environment. This part-time, on-site position at Rivers Casino Portsmouth involves joining a dedicated group of professionals committed to excellence in event management and guest satisfaction.
The Banquet Houseperson role at Rivers Casino ... Show More
The Banquet Houseperson role at Rivers Casino ... Show More
Job Requirements
- High school diploma
- ability to lift, push, and pull at least 50 pounds
- ability to lift, push, and pull at least 75 pounds with assistance
- ability to push and pull (transport) at least 125 pounds
- ability to stand, walk, bend, and move for extended periods of time
- ability to move banquet furniture and equipment safely and efficiently
- ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust
- ability to work flexible shifts including nights, weekends, and holidays
Job Qualifications
- High school diploma
- basic knowledge of meeting room setups, banquet service standards, guest relations, and etiquette
- knowledge of appropriate table settings and service ware
- strong organizational and time management skills
- ability to perform effectively under pressure for extended periods while maintaining professionalism
- ability to work both indoors and outdoors as required
- ability to work flexible shifts and days of the week including holidays
- gaming license as required by jurisdiction
Job Duties
- Maintain cleanliness of banquet, meeting, and conference areas, including vacuuming, mopping, sweeping, shampooing carpets, cleaning floors, and removing trash
- stock and organize supply rooms, ensuring adequate inventory levels are maintained
- report maintenance deficiencies promptly for repair or replacement
- ensure all equipment is in proper working condition and report any defects
- assist with banquet setups and breakdowns to ensure efficient department operations
- manage the setup of food and beverage functions according to established standards and timelines
- clean and remove spots, debris, and insects from event spaces
- provide professional service and maintain a courteous demeanor with guests and team members
- attend departmental meetings
- assist back-of-house staff when requested to support overall event execution
- maintain and clean banquet equipment as required
- be familiar with all events scheduled at the hotel to ensure proper preparation
- perform additional duties, tasks, or projects as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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