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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Our establishment is a premier hospitality venue known for hosting a diverse array of high-quality events including corporate meetings, social gatherings, conventions, and elaborate catering services. As a respected leader in the hospitality industry, we prioritize delivering exceptional guest experiences through meticulous attention to detail, innovative event design, and outstanding customer service. Our team of professionals is dedicated to creating seamless and memorable events, ensuring that each client’s vision is brought to life with creativity and precision. We pride ourselves on maintaining a dynamic, customer-focused environment where teamwork and professionalism drive our success.\n\nThe role of Events Manager plays a crucial... Show More
Job Requirements
- high school diploma or GED
- minimum of two years’ experience in event planning, catering, convention services, or banquets
- flexible to work varying schedules including weekends, holidays, and alternate shifts
- ability to stand and walk for extended periods
- ability to occasionally lift or move items weighing up to 50 pounds
- visual acuity for computer use and review of contracts and event materials
- ability to work in varying conditions including heat, noise, odors, and indoor and outdoor environments
Job Qualifications
- high school diploma or GED required
- bachelor’s degree in hospitality management preferred
- minimum of two years’ experience in event planning, catering, convention services, or banquets
- experience with menu planning and food and wine pairing preferred
- strong sales, negotiation, and closing skills with demonstrated ability to upsell services
- creative aptitude for event design, menus, and innovative guest experiences
- ability to participate in forecasting and budgeting processes
- proficiency in MS Office and ability to learn hotel-specific systems
- working knowledge of current audio/visual technology and event equipment
- excellent verbal and written communication skills with a strong attention to detail
- ability to manage multiple priorities, solve problems, and remain calm in high-pressure situations
- professional demeanor with a strong commitment to guest satisfaction and confidentiality
- ability to read, write, speak, and understand English
Job Duties
- consult with clients to assess event objectives, preferences, and requirements, offering creative solutions for event design, menus, equipment, and setup
- anticipate client needs to ensure flawless event execution and a high-quality guest experience
- identify and execute cross-selling and up-selling opportunities to enhance revenue and event value
- conduct site inspections and client presentations to effectively showcase the property’s offerings
- build long-term relationships and actively pursue repeat and future business
- prepare, execute, and manage written sales agreements for meetings, conventions, corporate, and social events
- create and maintain detailed banquet event orders outlining all event specifications, including setup, menus, beverage selections, and timelines
- communicate consistently with clients to confirm accuracy and finalize event details
- produce comprehensive event resumes for operational departments
- communicate event details to all relevant departments to ensure alignment and service excellence
- attend and oversee events to ensure client satisfaction and operational success
- collaborate closely with the banquet and operations teams to resolve issues quickly and effectively
- adhere to all safety policies and procedures and take immediate action when safety concerns arise
- wear appropriate footwear including closed-toe, heel, and slip-resistant footwear
- maintain consistent attendance and punctuality
- maintain accurate, organized, and up-to-date client files and sales documentation
- respond promptly and professionally to client inquiries and requests
- resolve guest concerns within scope of authority and escalate issues as needed
- report unusual incidents or circumstances to management or security as appropriate
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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