Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Job Description
Our company is a distinguished hotel and event management establishment renowned for delivering exceptional experiences to its clientele. With a strong emphasis on customer satisfaction and operational excellence, we specialize in providing tailored event solutions that align perfectly with our guests' visions and preferences. Our commitment to quality service and innovative event planning has solidified our reputation as a premier destination for corporate meetings, social gatherings, conventions, and special occasions. We pride ourselves on blending sophistication with functionality to ensure every event is memorable and flawlessly executed.
The role of Events Manager is pivotal within our organization. This pos... Show More
The role of Events Manager is pivotal within our organization. This pos... Show More
Job Requirements
- High school diploma or GED
- minimum of two years' experience in event planning, catering, convention services, or banquets
- ability to read, write, speak, and understand English
- flexibility to work varying schedules including weekends, holidays, and alternate shifts
- ability to stand and walk for extended periods
- ability to occasionally lift or move items weighing up to 50 pounds
- ability to use visual acuity for computer-related tasks
- ability to work in varying environmental conditions including heat, noise, odors, and indoor/outdoor settings
Job Qualifications
- High school diploma or GED required
- Bachelor’s degree in hospitality management preferred
- minimum of two years' experience in event planning, catering, convention services, or banquets
- experience with menu planning and food and wine pairing preferred
- strong sales, negotiation, and closing skills with demonstrated ability to upsell services
- creative aptitude for event design, menus, and innovative guest experiences
- ability to participate in forecasting and budgeting processes
- proficiency in MS Office and ability to learn hotel-specific systems
- working knowledge of current audio/visual technology and event equipment
- excellent verbal and written communication skills with a strong attention to detail
- ability to manage multiple priorities, solve problems, and remain calm in high-pressure situations
- professional demeanor with a strong commitment to guest satisfaction and confidentiality
- ability to read, write, speak, and understand English
- flexibility to work varying schedules, including weekends, holidays, and alternate shifts
Job Duties
- Consults with clients to assess event objectives, preferences, and requirements, offering creative solutions for event design, menus, equipment, and setup
- anticipates client needs to ensure flawless event execution and a high-quality guest experience
- identifies and executes cross-selling and up-selling opportunities to enhance revenue and event value
- conducts site inspections and client presentations to effectively showcase the property's offerings
- builds long-term relationships and actively pursues repeat and future business
- prepares, executes, and manages written sales agreements for meetings, conventions, corporate, and social events
- creates and maintains detailed banquet event orders (BEOs) outlining all event specifications, including setup, menus, beverage selections, and timelines
- communicates consistently with clients to confirm accuracy and finalize event details
- produces comprehensive event resumes for operational departments
- communicates event details to all relevant departments to ensure alignment and service excellence
- attends and oversees events to ensure client satisfaction and operational success
- collaborates closely with the banquet and operations teams to resolve issues quickly and effectively
- adheres to all safety policies and procedures and takes immediate action when safety concerns arise
- wears appropriate footwear (closed-toe and heel
- slip-resistant footwear recommended or required)
- maintains consistent attendance and punctuality as an essential function of the role
- maintains accurate, organized, and up-to-date client files and sales documentation
- responds promptly and professionally to client inquiries and requests
- resolves guest concerns within scope of authority and escalates issues as needed
- reports unusual incidents or circumstances to management or security as appropriate
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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