The Meritage Resort & Spa logo

Banquets - Event Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,000.00 - $85,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

Our esteemed hospitality establishment is a vibrant and dynamic venue that specializes in hosting exceptional events, ranging from corporate meetings and conventions to social celebrations and banquets. We pride ourselves on delivering outstanding guest experiences through meticulous planning, creative innovation, and flawless execution. As a leading player in the hospitality industry, our venue combines elegant spaces, state-of-the-art facilities, and a dedicated team to ensure every event we host is memorable and exceeds expectations. We are committed to fostering a culture of excellence, where client satisfaction and operational efficiency align seamlessly to boost our reputation and revenue.

We are curren... Show More

Job Requirements

  • High school diploma or GED required
  • Minimum of two years' experience in event planning, catering, convention services, or banquets
  • Ability to read, write, speak, and understand English
  • Flexibility to work varying schedules including weekends, holidays, and alternate shifts
  • Regularly stands and walks for extended periods
  • Occasionally lifts or assists with moving items weighing up to 50 pounds
  • Requires visual acuity for computer use and review of contracts and event materials
  • Wears appropriate footwear (closed-toe and heel
  • slip-resistant footwear recommended or required)
  • Maintains consistent attendance and punctuality

Job Qualifications

  • High school diploma or GED required
  • Bachelor's degree in Hospitality Management preferred
  • Minimum of two years' experience in event planning, catering, convention services, or banquets
  • Experience with menu planning and food and wine pairing preferred
  • Strong sales, negotiation, and closing skills with demonstrated ability to upsell services
  • Creative aptitude for event design, menus, and innovative guest experiences
  • Ability to participate in forecasting and budgeting processes
  • Proficiency in MS Office and ability to learn hotel-specific systems
  • Working knowledge of current audio/visual technology and event equipment
  • Excellent verbal and written communication skills with a strong attention to detail
  • Ability to manage multiple priorities, solve problems, and remain calm in high-pressure situations
  • Professional demeanor with a strong commitment to guest satisfaction and confidentiality
  • Ability to read, write, speak, and understand English
  • Flexibility to work varying schedules, including weekends, holidays, and alternate shifts

Job Duties

  • Consults with clients to assess event objectives, preferences, and requirements offering creative solutions for event design, menus, equipment, and setup
  • Anticipates client needs to ensure flawless event execution and a high-quality guest experience
  • Identifies and executes cross-selling and up-selling opportunities to enhance revenue and event value
  • Conducts site inspections and client presentations to effectively showcase the property's offerings
  • Builds long-term relationships and actively pursues repeat and future business
  • Prepares, executes, and manages written sales agreements for meetings, conventions, corporate, and social events
  • Creates and maintains detailed Banquet Event Orders (BEOs) outlining all event specifications, including setup, menus, beverage selections, and timelines
  • Communicates consistently with clients to confirm accuracy and finalize event details
  • Produces comprehensive event resumes for operational departments
  • Communicates event details to all relevant departments to ensure alignment and service excellence
  • Attends and oversees events to ensure client satisfaction and operational success
  • Collaborates closely with the banquet and operations teams to resolve issues quickly and effectively
  • Adheres to all safety policies and procedures and takes immediate action when safety concerns arise
  • Wears appropriate footwear (closed-toe and heel
  • slip-resistant footwear recommended or required)
  • Maintains consistent attendance and punctuality as an essential function of the role
  • Maintains accurate, organized, and up-to-date client files and sales documentation
  • Responds promptly and professionally to client inquiries and requests
  • Resolves guest concerns within scope of authority and escalates issues as needed
  • Reports unusual incidents or circumstances to management or security as appropriate

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink connects hospitality employers and applicants.

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