Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
flexible schedule
performance bonuses
Job Description
The hiring establishment is a professional hospitality venue specializing in hosting a diverse range of events including corporate meetings, conventions, social gatherings, and private functions. This venue is committed to providing exceptional customer service, memorable event experiences, and optimizing their event spaces and resources to meet client expectations and business goals. They operate as a dynamic and customer-focused environment, often catering to high-profile clients and complex event demands. The establishment seeks to uphold industry standards of excellence while fostering a collaborative atmosphere among its staff and management teams. The company promotes a culture of innovation, guest satisfaction, and operational efficiency.\n\nThe... Show More
Job Requirements
- High school diploma or GED
- Minimum of two years experience in event planning, catering, convention services, or banquets
- Ability to read, write, speak, and understand English
- Flexibility to work varying schedules, including weekends, holidays, and alternate shifts
- Ability to manage multiple priorities and solve problems in high-pressure situations
- Ability to stand and walk for extended periods
- Ability to occasionally lift or move items up to 50 pounds
- Ability to use MS Office and learn hotel-specific systems
- Ability to participate in forecasting and budgeting processes
- Willingness to adhere to safety policies and wear recommended footwear
- Consistent attendance and punctuality
Job Qualifications
- High school diploma or GED required
- Bachelor’s degree in Hospitality Management preferred
- Minimum of two years experience in event planning, catering, convention services, or banquets
- Experience with menu planning and food and wine pairing preferred
- Strong sales, negotiation, and closing skills with demonstrated ability to upsell services
- Creative aptitude for event design, menus, and innovative guest experiences
- Ability to participate in forecasting and budgeting processes
- Proficiency in MS Office and ability to learn hotel-specific systems
- Working knowledge of current audio/visual technology and event equipment
- Excellent verbal and written communication skills with a strong attention to detail
- Ability to manage multiple priorities, solve problems, and remain calm in high-pressure situations
- Professional demeanor with a strong commitment to guest satisfaction and confidentiality
- Ability to read, write, speak, and understand English
- Flexibility to work varying schedules, including weekends, holidays, and alternate shifts
Job Duties
- Consults with clients to assess event objectives, preferences, and requirements, offering creative solutions for event design, menus, equipment, and setup
- Anticipates client needs to ensure flawless event execution and a high-quality guest experience
- Identifies and executes cross-selling and up-selling opportunities to enhance revenue and event value
- Conducts site inspections and client presentations to effectively showcase the propertys offerings
- Builds long-term relationships and actively pursues repeat and future business
- Prepares, executes, and manages written sales agreements for meetings, conventions, corporate, and social events
- Creates and maintains detailed Banquet Event Orders (BEOs) outlining all event specifications, including setup, menus, beverage selections, and timelines
- Communicates consistently with clients to confirm accuracy and finalize event details
- Produces comprehensive event resumes for operational departments
- Communicates event details to all relevant departments to ensure alignment and service excellence
- Attends and oversees events to ensure client satisfaction and operational success
- Collaborates closely with the banquet and operations teams to resolve issues quickly and effectively
- Adheres to all safety policies and procedures and takes immediate action when safety concerns arise
- Wears appropriate footwear (closed-toe and heel
- slip-resistant footwear recommended or required)
- Maintains consistent attendance and punctuality as an essential function of the role
- Maintains accurate, organized, and up-to-date client files and sales documentation
- Responds promptly and professionally to client inquiries and requests
- Resolves guest concerns within scope of authority and escalates issues as needed
- Reports unusual incidents or circumstances to management or security as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality employers and applicants.
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