Marriott International, Inc logo

Banquets Conferences Concierge

Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Employee wellness programs

Job Description

JW Marriott Tucson Starr Pass Resort & Spa is a prestigious luxury resort located in Tucson, Arizona. As a part of Marriott International's luxury portfolio, JW Marriott offers exceptional hospitality and world-class amenities in a stunning desert setting. The resort is designed to provide guests with an immersive experience that blends luxury, comfort, and natural beauty. JW Marriott Tucson Starr Pass Resort & Spa features exquisite accommodations, gourmet dining options, extensive recreational activities, and a serene spa to ensure every visitor enjoys a memorable stay. The resort prides itself on its commitment to delivering outstanding service and creating a welcoming... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • Must follow all safety and security policies and procedures
  • Must maintain confidentiality and professional appearance
  • Physical ability to perform job duties including standing, walking, lifting, and navigating various workspaces without assistance
  • Ability to communicate clearly and professionally
  • Willingness to perform reasonable job duties as requested by supervisors

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • Strong communication and interpersonal skills
  • Ability to stand, sit, or walk for extended periods
  • Ability to lift, carry, push, pull, and place objects up to 25 pounds
  • Ability to move through narrow, confined, or elevated spaces
  • Ability to maintain professionalism and adhere to company standards

Job Duties

  • Meet group coordinator/host(ess) prior to functions, make introductions, and ensure all arrangements are agreeable
  • Read and analyze banquet event orders to gather guest information and determine proper setup, timeline, specific guest needs, buffets, and action stations
  • Respond to and attempt to fulfill any special banquet event arrangements
  • Follow up on special banquet event arrangements to ensure compliance
  • Welcome and acknowledge guests according to company standards, anticipate and address guest service needs, and thank guests with genuine appreciation
  • Follow all company safety and security policies and procedures, report accidents, injuries, and unsafe conditions to management, and complete safety training and certifications
  • Maintain clean and professional appearance, protect company assets, and uphold confidentiality of proprietary information

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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