Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and Development
Job Description
Our establishment is a distinguished hotel known for hosting a variety of high-quality events, including banquets, conferences, weddings, and corporate gatherings. We pride ourselves on delivering exceptional guest experiences and maintaining the highest standards of hospitality and service. As a leading player in the hospitality industry, our hotel offers luxurious function spaces equipped with state-of-the-art amenities and professional staff dedicated to ensuring every event runs smoothly and memorably. The venue's atmosphere combines elegance with comfort, providing an ideal setting for both formal and casual events. Our commitment to excellence has made us a preferred destination for a wide range of... Show More
Job Requirements
- Minimum 2 years of banquet service or related experience in a hotel or hospitality setting
- Prior supervisory or team leadership experience preferred
- Strong understanding of food and beverage service, including wine, beer, spirits, and mixology
- Excellent communication and interpersonal skills
- Ability to lead by example and resolve guest complaints effectively
- Proficient in basic math and capable of following both written and verbal instructions
- Must read, write, and speak fluent English
- Must be 21 years of age or older
- TIPS alcohol certification required or completed shortly after hire
- Valid food handler's card or ability to obtain within 30 days of employment
- Completion of all required company training
Job Qualifications
- Minimum 2 years of banquet service or related experience in a hotel or hospitality setting
- Prior supervisory or team leadership experience preferred
- Strong understanding of food and beverage service, including wine, beer, spirits, and mixology
- Excellent communication and interpersonal skills
- Ability to lead by example and resolve guest complaints effectively
- Proficient in basic math and capable of following both written and verbal instructions
- Must read, write, and speak fluent English
- Must be 21 years of age or older
- TIPS alcohol certification required or completed shortly after hire
- Valid food handler's card or ability to obtain within 30 days of employment
- Completion of all required company training
Job Duties
- Assigns tasks and communicates event expectations clearly to staff
- Trains and mentors team members, promoting a culture of service excellence and efficiency
- Maintains in-depth knowledge of all hotel function spaces, equipment usage, and various room setup styles
- Oversees and assists with event setup to ensure accuracy and timeliness
- Verifies that setup and service align with client expectations and hotel standards
- Ensures service areas are fully prepped before guests arrive
- Collaborates with management in creating the event work schedule
- Supports event planning activities to ensure staffing and logistics are aligned
- Maintains cleanliness of event areas before, during, and after functions
- Monitors adherence to all food safety, sanitation, and health guidelines including TIPS and OSHA requirements
- Wears required PPE and ensures team compliance with safety procedures, reporting any hazards or incidents promptly
- Ensures prompt, courteous, and efficient service during events
- Resolves guest concerns professionally and escalates issues when necessary
- Ensures alcohol is served responsibly and in compliance with all laws and company policies
- Leads pre-function meetings to review event details, staff assignments, and steps of service
- Conducts uniform and grooming inspections and monitors staff performance during events
- Assists in post-event breakdown and proper storage of supplies and equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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