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Banquets and Event Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule

Job Description

Ricoh is a global technology company known for its innovative solutions that enhance workplace productivity and customer experience. Specializing in managed services with a strong focus on hospitality, concierge, and workplace solutions, Ricoh is widely recognized for its commitment to delivering exceptional service and fostering a customer-centric culture. With a presence across multiple sectors, Ricoh combines technology and personal service to ensure seamless experiences in corporate environments and client-facing engagements. Ricoh’s culture emphasizes collaboration, innovation, and a strong alignment with both employee and customer values, enabling it to maintain its position as a leader in workplace services.

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Job Requirements

  • High school diploma or equivalent
  • 2-3 years experience in hospitality or service industry
  • Previous management experience
  • Proficient PC skills including Microsoft Office
  • Excellent communication skills
  • Ability to work under pressure
  • Ability to prioritize tasks
  • Familiarity with meeting room management and guest check-in software
  • Ability to manage staffing and scheduling
  • Strong organizational and problem-solving skills

Job Qualifications

  • High school diploma or equivalent
  • 2-3 years experience in hospitality or related service industry
  • Previous management experience
  • Proficient in Microsoft Office suite including Outlook, Word, Excel and PowerPoint
  • Excellent written and verbal communication skills
  • Strong customer service abilities
  • Ability to work under pressure and prioritize objectives
  • Experience with meeting room management software
  • Knowledge of guest check-in software
  • Skilled in event planning and coordination

Job Duties

  • Manage employees in workplace productivity, concierge, hospitality and customer experience services
  • Prepare and deliver performance reviews
  • Organize team meetings and define action plans
  • Step into hospitality and customer service roles such as lobby and guest relations
  • Manage conference room booking and resolve conflicts
  • Book travel and handle expense reporting
  • Coordinate cross-functional teams for events and meetings

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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