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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional development opportunities
flexible scheduling
Job Description
Michigan State University, located in East Lansing, Michigan, is a well-respected public research university known for its commitment to academic excellence and community engagement. Among its vast array of services, the university operates the Kellogg Center, a prominent venue for meetings, conferences, social events, and weddings. The Culinary Services division at the Kellogg Center is dedicated to providing exceptional hospitality and catering services to a diverse range of clients across campus venues, including athletic arenas such as the Breslin Student Events Center and Munn Ice Arena. As a part of Residential and Hospitality Services (RHS), the organization prides itself on... Show More
Job Requirements
- Completion of a four-year college degree program in Hotel, Restaurant and Institutional Management, General Business, or related field
- One to three years of related experience in banquet/catering service
- Knowledge of proper meal service techniques, special events, banquet services, food sanitation and safety procedures
- Understanding of alcoholic beverage service regulations and cost control
- Possession of a valid chauffeur or commercial driver’s license with applicable endorsements and medical certificate by first day of employment
- Good driving record
- Submission of driver’s license number for motor vehicle record check
- Ability to meet physical demands involving climbing, bending, reaching, and lifting over 75 lbs
- Flexible availability to work variable schedules based on events
- Willingness to report to work during university closures if required
- Ability to work collaboratively in a team-oriented environment
Job Qualifications
- Completion of a four-year college degree program in Hotel, Restaurant and Institutional Management, General Business, or a related field
- Three to five years of progressively responsible banquet/catering management or hospitality experience
- Certified Meeting Professional (CMP) or similar hospitality credentials preferred
- Strong knowledge of food sanitation and safety procedures
- Experience with State of Michigan sale and service regulations for alcoholic beverages
- Expertise in food and beverage preparation and presentation
- Skills in cost control, menu planning, budgeting, forecasting, and revenue growth
- Strong interpersonal and leadership skills to manage clients, vendors, and team members
- Ability to remain calm and solve problems under high-pressure conditions
Job Duties
- Manage and oversee all food service and event setup activities to ensure high-quality service and exceptional guest experiences
- Coordinate room setups, vendor logistics, and food service timing for seamless event execution
- Serve food and beverages in accordance with established hotel service standards
- Set up event spaces, including place settings, decor, buffet lines, linens, tables, and chairs
- Clean and maintain all work areas, including back hallways, carts, storage closets, and event spaces
- Instruct and assist event staff with proper meal service, alcoholic and non-alcoholic beverage service, and standard operating procedures
- Collaborate closely with the kitchen to ensure accurate event details, proper timing, and smooth service flow
- Manage food and beverage inventory, equipment usage, labor staffing levels, and related costs
- Monitor guest behavior and alcohol consumption
- verify identification for guests appearing under 40 years of age
- Discontinue alcohol service when appropriate and report incidents involving excessive consumption or impaired guests to management
- Assist with special projects and additional operational needs as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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