Halekulani

Banquet/Catering - Banquet Porter

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule

Job Description

The hiring establishment is a respected hospitality venue known for hosting a variety of banquet and event functions. As a part of the larger hotel and events industry, this company prides itself on delivering exceptional service experiences through a well-trained and dedicated team. The establishment takes pride in maintaining high standards of cleanliness, organization, and professional service to ensure every guest has a memorable visit. Their banquet department is critical to the operational success of events, as it involves coordinating various set-ups, guest services, and timely execution of functions ranging from weddings to corporate meetings. The culture of the organization... Show More

Job Requirements

  • High school diploma or equivalent vocational training certificate
  • Possession of Liquor commission card
  • Ability to anticipate and respond promptly to guest needs
  • Knowledge of banquet function room measurements and equipment
  • Physical ability to lift and move up to 75 lbs
  • Ability to work in indoor and outdoor environments with variable weather
  • Ability to follow instructions and read banquet event orders
  • Strong organizational and multitasking skills
  • Experience in hospitality or banquet services preferred

Job Qualifications

  • High school diploma or equivalent vocational training certificate
  • Any combination of education and experience providing necessary knowledge, skills, and abilities for essential functions
  • Liquor commission card
  • Ability to anticipate guest needs
  • Respond promptly and acknowledge all guests
  • Familiarity with all hotel services and features
  • Highly organized and detail-oriented
  • Ability to multi-task
  • Knowledgeable of various banquet function set-ups and banquet table inventories
  • Ability to perform physical tasks such as moving heavy equipment and setting up tents and stages

Job Duties

  • Maintain complete knowledge of and comply with all departmental policies, service procedures, standards
  • Maintain complete knowledge of correct maintenance and use of equipment
  • Anticipate guests’ need, respond promptly and acknowledge all guests, however busy and whatever time of day
  • Maintain positive guest relations at all times
  • Resolve guest complaints, ensuring guest satisfaction
  • Monitor and maintain cleanliness, sanitation and organization of assigned work area
  • Follow through with all directives and tasks assigned by supervisors and Catering Sales Staff
  • Know the location of all Banquet facilities, Function rooms, storage, and kitchen areas
  • Be knowledgeable in the measurements of all Banquet function rooms, table sizes, chairs, lecterns, pianos, tents, and function signboards
  • Responsible for the upkeep and maintenance of all the equipment
  • Know the inventory and location of supplies, materials, and equipment for efficient retrieval
  • Be able to read, understand and execute a complete function room set up based on the Banquet Event Order
  • Be familiar with various meal period sets and meeting set ups such as buffets, bars, beverage stations, cooking stations, carving stations, classroom, theater, chevron seating
  • Ability to set up gazebos and white chairs for wedding ceremonies
  • Perform all other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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