Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Professional Development
Flexible Schedule
Job Description
The hiring establishment is a prominent hotel renowned for hosting a wide array of banquet functions ranging from corporate events to wedding ceremonies. With a strong commitment to exceptional guest service and operational excellence, this hotel prides itself on delivering memorable experiences through meticulously planned and executed events. The establishment operates in both indoor air-conditioned and outdoor settings, accommodating various events and adapting to diverse environmental conditions. It fosters a team-oriented culture where guests' satisfaction remains at the forefront of every task. The hotel environment requires seasoned professionals who can uphold the highest standards of cleanliness, organization, and guest engagement... Show More
Job Requirements
- High school diploma or equivalent vocational training certificate
- Any combination of education and experience which would provide the necessary knowledge, skills, and abilities to perform the essential functions of this position
- Possession of a Liquor Commission Card
- Ability to exert physical effort to grasp, lift, move or carry a minimum of 75 lbs
- Ability to move heavy equipment such as baby grand pianos, lecterns, and large banquet tents
- Ability to climb stairs and ladders
- Able to maintain strong close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
- Ability to stand, walk, use hands to handle objects, talk and hear
- Willingness to work in indoor air-conditioned and outdoor non-air-conditioned environments
- Ability to tolerate variable temperature, weather conditions, noise levels, and exposure to fumes, dust, chemicals, and odors
Job Qualifications
- High school diploma or equivalent vocational training certificate
- Ability to anticipate guest needs and respond promptly
- Familiarity with all hotel services and features to respond to guest inquiries accurately
- Highly organized, detail-oriented and able to multi-task
- Knowledgeable of banquet function set-ups and banquet table inventories including classroom, rounds, ovals, dance floors, and tent set-up
Job Duties
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
- Maintain complete knowledge of correct maintenance and use of equipment
- Anticipate guests’ need, respond promptly and acknowledge all guests, however busy and whatever time of day
- Maintain positive guest relations at all times
- Resolve guest complaints, ensuring guest satisfaction
- Monitor and maintain cleanliness, sanitation and organization of assigned work area
- Follow through with all directives and tasks assigned by supervisors above and Catering Sales Staff
- Know the location of all Banquet facilities, Function rooms, storage, and kitchen areas
- Be knowledgeable in the measurements of all Banquet function rooms, banquet table sizes, chairs, lecterns, pianos, tents, and lecterns function signboards
- Responsible for the upkeep and maintenance of all the equipment
- Know the inventory and location of their supplies, materials, and equipment to ensure efficient retrieval for functions
- Read, understand and execute complete function room setups based on Banquet Event Orders
- Be familiar with various meal period sets and meeting setups including buffets, bars, beverage stations, cooking stations, carving stations, classroom, theater, and chevron seating
- Ability to set up gazebos and white chairs for wedding ceremonies
- Perform all other duties as may be required or assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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