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Compass Group

Banquet Waiter/Waitress - Cleveland Museum of Natural History

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Instapay
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee assistance program

Job Description

Levy is a prominent and well-established leader in the food, beverage, and retail industry, with over 40 years of heritage dating back to its founding in Chicago as a delicatessen. Today, Levy operates across more than 200 entertainment, sports, and restaurant venues throughout the United States, setting the standard for exceptional culinary experiences that range from stadiums and arenas to prestigious head table events. The company is part of Compass Group USA, a world leader in foodservice management known for its commitment to diversity, inclusion, and providing growth opportunities for its employees. With a focus on creativity, impeccable service, and... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in food and beverage service preferred
  • ability to handle cash accurately
  • ability to work flexible hours including weekends and evenings
  • basic knowledge of food safety and sanitation standards
  • excellent communication skills
  • ability to work in a team environment
  • customer service orientation
  • ability to maintain confidentiality
  • physical stamina to perform duties on feet for extended periods

Job Qualifications

  • High school diploma or equivalent
  • previous experience in food and beverage service preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic knowledge of food safety and sanitation standards
  • ability to work flexible hours including weekends and evenings
  • customer service orientation
  • ability to handle cash transactions accurately
  • knowledge of menu items and ingredients
  • ability to maintain confidentiality

Job Duties

  • Promptly and warmly greet guests in the dining room
  • takes food and beverages in an efficient manner, following established steps of service
  • delivers food promptly and professionally
  • maintains safe food handling and sanitation standards
  • follows up periodically to assist with any additional needs or requests
  • demonstrates complete understanding of menu items and ingredients
  • advises guests on appropriate combinations of food and drinks when requested
  • accommodates reasonable requests and notes preferences
  • communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
  • exhibits exceptional communication skills
  • collects tickets and follows proper cash-handling procedures
  • promotes a clean, safe and neat environment for guests
  • maintains a high level of sensitivity and confidentiality regarding personal or medical information
  • promptly addresses complaints or issues and relays relevant information or complaints directly to supervisor
  • ensures that the dining room is properly set up prior to and after the service period
  • operates a variety of equipment including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
  • works with staff of other departments to perform job duties during special events and functions
  • performs other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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