Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $28.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
Flexible Schedule
Job Description
HHM Hotels is a distinguished hospitality management company known for delivering exceptional services and creating memorable guest experiences across its portfolio of hotels and banquet facilities. Renowned for its commitment to excellence, HHM Hotels specializes in event catering, banquet hosting, and fine dining experiences, ensuring a high standard of quality and guest satisfaction. The organization is dedicated to supporting the professional growth of its employees while maintaining operational efficiency and a welcoming environment for guests. The culture at HHM Hotels emphasizes service, attention to detail, and teamwork, with a focus on continuous improvement and adaptability in the dynamic hospitality industry.Show More
Job Requirements
- High school or equivalent education required
- Minimum of two years’ experience in supervisory role in a restaurant or banquet setting
- Possess or have ability to obtain Food Handlers and Tips Certification within six months of commencement of employment
- Experience with point of sales system strongly preferred
- Basic computer knowledge with the ability to use Word and Excel
- Must have working knowledge of types of room set-ups, capacities to relation-type of event
- Must have interpersonal and sales-related skills
Job Qualifications
- High school diploma or equivalent
- Minimum of two years’ experience in supervisory role in a restaurant or banquet setting
- Ability to obtain Food Handlers and Tips Certification within six months of commencement of employment
- Experience with point of sales system strongly preferred
- Basic computer knowledge with the ability to use Word and Excel
- Working knowledge of types of room set-ups, capacities to relation-type of event
- Interpersonal and sales-related skills
Job Duties
- Assist with training, scheduling, and coaching associates
- Support Banquet director in daily operations of banquet and catering through developing a high energy, guest service focused team through leading employees in customer service and managing resources
- Monitor guests service in meeting, conference, breaks and dining experience and take action to ensure service goals and satisfaction levels are attained
- Support and demonstrate banquet and catering standards, ensuring that guest service is always in the forefront of the banquet operation and implementing plans to improve service levels with measurable goals and benchmarks
- Collaborate with banquet chef to improve food expediting process for breakfast, lunch and dinner
- Maintain a strong presence by visiting every meeting space at least once during the experience
- Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our customers and associates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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