Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,100.00 - $66,500.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
University-paid life insurance
retirement plans
Paid Time Off
well-being resources
Tuition Assistance
Leadership development
Job Description
The University of Iowa is a renowned public research university that is part of the prestigious Big Ten Conference. Known for its commitment to academic excellence, research innovation, and student success, the university is situated in Iowa City, a vibrant community recognized for its quality of life, top-ranked public schools, and abundant outdoor recreational opportunities. The Division of Student Life at the University of Iowa plays a critical role in fostering a supportive and enriching environment for students. It encompasses 15 diverse departments, from Recreation Services to the Office of Leadership, Service, and Civic Engagement. The division is dedicated to... Show More
Job Requirements
- a bachelor’s degree or an equivalent combination of education and related hospitality experience
- work experience typically 1-3 years in banquets, catering, and/or fine dining restaurant leadership
- administrative experience typically 1-3 years including supervision of staff and inventory control
- working knowledge of event management processes and activities
- demonstrated excellent written and verbal communication skills
- demonstrated working proficiency in customer service
- proficiency in computer software applications such as Microsoft Office Word, Excel, and Outlook
- demonstrated commitment to the values of the division of student life, including creating a welcoming and respectful environment
- demonstrated ability to adjust and develop self for new or changing assignments
- ability to obtain and maintain ServSafe and IPACT certifications
- valid US driver’s license and compliance with UI fleet safety program
Job Qualifications
- a bachelor’s degree or equivalent combination of education and related hospitality experience
- work experience typically 1-3 years in banquets, catering, and/or fine dining restaurant leadership
- administrative experience typically 1-3 years including supervision of staff and inventory control
- working knowledge of event management processes and activities
- demonstrated excellent written and verbal communication skills
- demonstrated working proficiency in customer service
- proficiency in computer software applications such as Microsoft Office Word, Excel, and Outlook
- demonstrated commitment to the values of the division of student life, including creating a welcoming and respectful environment
- demonstrated ability to adjust and develop self for new or changing assignments
- ability to obtain and maintain ServSafe and IPACT certifications
- valid US driver’s license and compliance with UI fleet safety program
Job Duties
- serve as liaison between university catering and other departments or individuals to ensure all service requirements and expectations are met
- ensure service is timely, professional, and courteous
- determine staffing, assignments and schedules, while meeting and maintaining university catering labor costs
- coordinate event requirements with kitchen, service staff, catering sales staff, and operations staff
- anticipate guest needs and monitor the guest experience, resolving issues in a professional and discreet manner
- ensure guest satisfaction with food and service
- provide direction, assignments, feedback, coaching and counseling to ensure outcomes are achieved
- perform HR functions including hiring, training, and performance reviews
- develop and maintain effective working relationships with all catering clients, maintaining a visible presence at events and functions
- maintain operations by preparing policies and standard operating procedures
- implement productivity, quality, and service standards
- coordinate and conduct staff training to ensure consistent service quality and professional development
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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