Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,900.00 - $64,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Seneca Gaming Corporation is a leading gaming and hospitality establishment committed to providing exceptional entertainment and dining experiences to its patrons. Known for its vibrant atmosphere and dedication to quality service, the corporation operates across multiple venues, including casinos, restaurants, and banquet facilities. The company prides itself on fostering a professional and dynamic work environment where employees are encouraged to develop their skills and grow within their careers. Seneca Gaming Corporation adheres strictly to internal control standards and company policies, ensuring operational excellence and guest satisfaction at every level.
The Banquet Sous Chef plays a crucial role within the ... Show More
The Banquet Sous Chef plays a crucial role within the ... Show More
Job Requirements
- must be 18 years of age or older upon employment
- degree from a postsecondary culinary arts training program
- a minimum of three years in a high volume banquet or catering facility
- excellent interpersonal, customer service, communication, coaching, team building and problem solving skills
- extensive knowledge of fine seafood, protein and poultry
- computer literate in all Microsoft Office applications and automated restaurant systems
- must possess excellent communication skills
- must have the ability to deal effectively and interact well with customers and employees
- must have the ability to resolve problems and conflicts in a diplomatic and tactful manner
- must be able to stand, walk and move through all areas of the casino
- maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees and members of the business community in all situations
- work involves moderate exposure to high temperatures and or loud noises
- moderate physical activity is required along with the handling of objects up to fifty pounds
- work environment involves some exposure to physical risk, which requires following basic safety precautions
Job Qualifications
- must be 18 years of age or older upon employment
- degree from a postsecondary culinary arts training program
- a minimum of three years in a high volume banquet or catering facility
- excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required
- extensive knowledge of fine seafood, protein and poultry
- computer literate in all Microsoft Office applications and automated restaurant systems
- must possess excellent communication skills, including the ability to read, write and speak effectively to employees as well as customers
- must have the ability to deal effectively and interact well with the customers and employees
- must have the ability to resolve problems and conflicts in a diplomatic and tactful manner
Job Duties
- report to work well-groomed in full uniform and on time with badge on upper left side of uniform
- provide prompt, friendly, and courteous service of food and beverage to all our guests
- be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language
- establish production levels based on house counts or business forecast, previous experiences, date, etc.
- post the menu forecast for all kitchen employees to view
- supervise kitchen preparation for service of all stations
- supervise the production of all food items
- verify that all portion sizes, quality standards, department rules, policies and procedures are maintained by kitchen employees
- maintain clean work areas, utensils, and equipment
- prepare food in a safe manner dictated by company standards and policies
- ensure proper staffing levels and work schedules in order to provide a high level of service with minimum labor hours
- schedule kitchen staff in conjunction with business forecasts and predetermined budget
- control food costs by establishing purchasing specifications, storeroom requisition systems, product storage requirements, standardization recipes and waste control procedures
- train kitchen personnel in safe operating procedures of all equipment, utensils and machinery
- orient and train kitchen personnel in property and department rules, policies and procedures
- train kitchen personnel in food production principles and practices
- maintain quality standards for all menu items and for food production practices
- relay all guest complaints and or compliments to manager or supervisor on duty
- maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy
- provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times
- meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
- complete all required SGC Training programs within nine months from commencement of employment
- attend all necessary meetings
- duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed
- hours are determined by a 24-hour schedule
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.