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Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Standard Hours

Job Description

White Lodging is a recognized leader in the hospitality industry, known for delivering exceptional experiences in hotel management, foodservice, and event coordination. With a commitment to quality and guest satisfaction, the company prides itself on maintaining high standards and fostering a positive work environment. White Lodging operates numerous properties and event venues across the United States, emphasizing professionalism, innovation, and personalized service in every aspect of its operations.

The Banquet Set Up Supervisor role at White Lodging is a pivotal position designed to oversee the Banquet Housepersons team responsible for the timely and efficient setup and breakdown of banquet fu... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or banquet setup preferred
  • Strong leadership abilities and team management skills
  • Ability to perform all hourly banquet functions and operate related equipment
  • Knowledge of safety protocols and emergency response procedures
  • Ability to train new employees and enforce safety standards
  • Effective communication skills with guests and associates
  • Physical ability to lift and move up to 25 pounds regularly
  • Commitment to punctuality and attendance policies
  • Willingness to work flexible hours including evenings, weekends, and holidays
  • Must pass TIPS certification test
  • Completion of chemical and bloodborne pathogen training
  • Ability to maintain a clean and organized work environment
  • Knowledge of employment laws and fair labor practices
  • Demonstrated problem-solving skills and judgment
  • Ability to promote teamwork and positive morale.

Job Qualifications

  • High school diploma or equivalent preferred
  • Experience in hospitality or banquet operations desirable
  • Proven leadership and supervisory skills
  • Ability to train and develop staff effectively
  • Knowledge of safety standards and emergency procedures
  • Certification in TIPS or willingness to obtain
  • Familiarity with chemical and bloodborne pathogen training
  • Strong organizational and communication skills
  • Ability to operate banquet department equipment
  • Customer service orientation with problem-solving abilities
  • Ability to work flexible schedules including weekends and holidays
  • Understanding of employment laws and fair labor practices
  • Ability to promote a harassment-free workplace
  • Capable of maintaining confidentiality and security
  • Competency in handling physically demanding tasks
  • Basic computer skills to manage inventory and schedules
  • Willingness to adhere to company policies and procedures.

Job Duties

  • Provide the highest quality of service to guests and anticipate their needs
  • Supervise Banquet Housepersons and adjust staffing levels to meet service and labor goals
  • Assign specific duties to staff for efficient banquet operations
  • Oversee department activities in the absence of the Department Manager
  • Schedule, order, and manage inventory to maintain optimal supplies
  • Ensure all associates have proper equipment, uniform, and adhere to schedules and breaks
  • Train new and existing associates according to certification programs
  • Assist in interviewing and hiring new associates
  • Communicate performance standards and enforce safety protocols
  • Conduct accident investigations and ensure corrective actions
  • Promote teamwork, morale, and recognize associate successes
  • Resolve associate and guest issues promptly
  • Conduct daily pre-shift meetings and perform uniform inspections
  • Represent the department at staff meetings
  • Manage emergency procedures and assist Emergency Response Team
  • Demonstrate knowledge of employment policies and promote a harassment-free environment
  • Perform hourly banquet functions and operate equipment
  • Follow banquet event orders, floor plans, and supervisor directions
  • Assist with meeting room setup, teardown, and refreshing
  • Use industrial equipment such as vacuums and buffers
  • Maintain clean and orderly work areas including storerooms and service areas
  • Ensure high levels of sanitation before, during, and after shifts
  • Report maintenance issues and complete work orders
  • Secure and maintain equipment
  • Check electrical hook-ups and secure exposed cords
  • Maintain guest and hotel information confidentiality
  • Respond promptly to pages and radio calls
  • Adhere to attendance policies and participate in safety procedures
  • Communicate effectively with guests, associates, and management
  • Maintain knowledge of hotel property, staff, services, and surroundings
  • Follow key control procedures
  • Practice safety standards and use personal protective equipment
  • Promote teamwork and positive communication
  • Attend work on time and participate in daily preshift
  • Maintain a safe property environment
  • Ensure all tasks comply with hotel and department policies.

Job Qualifications

Experience

No experience required


Job Location

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