Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Retirement Plan
Career Development
Professional training
Job Description
The Tucson Convention Center (TCC) is a premier event and meeting venue located in the heart of Tucson, Arizona. Managed by ASM Global, a leading venue management company, TCC hosts a wide array of events including conferences, conventions, concerts, trade shows, and community gatherings. With a strategic location and state-of-the-art facilities, the center serves as a hub for business, entertainment, and cultural engagement in the region. ASM Global prides itself on offering exceptional guest service, innovative experiences, and safe, well-maintained event spaces that cater to diverse audiences. The company fosters an inclusive and dynamic work environment where employee growth and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of one year of work experience in a service-oriented environment
- Knowledge of catering services and terminology
- Must be at least 21 years of age to serve alcohol
- Ability to follow directions and effectively perform the work
- Pleasant personality and neat appearance
- Proficient in English to converse with customers, supervisors, and employees
- Positive, customer service-oriented attitude
- Strong knowledge of sanitary practices
- Maintains proper grooming and dress code standards
- Demonstrates strong work ethic with urgency and quality in a team environment
- Ability to work collaboratively with other staff
- Ability to manage and complete multiple tasks
- Attention to detail
- Availability to work flexible hours including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Minimum of one year of work experience in a service-oriented environment
- Knowledge of catering services and terminology
- Must be at least 21 years of age to serve alcohol
- Ability to follow directions and effectively perform the work
- Pleasant personality and neat appearance
- Proficient in English to converse with customers, supervisors, and employees
- Positive, customer service-oriented attitude
- Strong knowledge of sanitary practices
- Maintains proper grooming and dress code standards
- Demonstrates strong work ethic with urgency and quality in a team environment
- Ability to work collaboratively with other staff
- Ability to manage and complete multiple tasks
- Attention to detail
- Availability to work flexible hours including nights, weekends, and holidays
Job Duties
- Greets all guests with enthusiasm and friendliness
- Serves alcoholic beverages in an appropriate manner consistent with company standards
- Answers guest questions about food, beverages, and facilities accurately and in a friendly manner
- Does side work during non-busy hours
- Always speaks to guests with enthusiasm
- Develops relationships with guests
- Provides the highest level of service in accordance with standards
- Identifies food orders when ready and delivers items to tables in a timely manner
- Always maintains a professional appearance
- Communicates with food and beverage staff to ensure guest satisfaction
- Reports to work as scheduled, in uniform, and ready to be in position
- Maintains professional relationships with all coworkers
- Follows checklists and standard operating procedures
- Maintains a safe, clean, organized, and stocked work area
- Performs duties as assigned
- Maintains full knowledge of menus, recipes, and other pertinent information
- Constantly increases knowledge of food, beverages, and other products and services
- Ensures guests have a positive and memorable experience
- Responsible for sanitation, organization, and proper food handling
- Prepares work area for opening, mid-shift, or closing
- Punches clock in full uniform, ready to work, no earlier than five minutes prior to shift
Job Qualifications
Experience
Entry Level (1-2 years)