Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Benefits
Competitive wages
Training and development opportunities
Career advancement opportunities
discounted room rates at Concord managed hotels
Tuition Assistance
Comprehensive benefit package for full-time associates
401K options
Job Description
Concord is a well-established hotel known for its commitment to quality service and a welcoming environment. As a renowned hospitality company, Concord operates multiple venues that host a variety of functions including receptions, meetings, training sessions, and reunions. The hotel continually aims to provide exceptional customer experiences by upholding high standards of service and cultivating a positive work culture grounded in five key pillars: Quality, Integrity, Community, Profitability, and Fun. Concord is proud to foster an "Associate First" culture that supports personal and professional development, promotes work-life balance, values diversity, and encourages teamwork among its employees. The company offers competitive... Show More
Job Requirements
- Open availability
- Ability to work flexible hours including evenings and weekends
- Strong customer service orientation
- Ability to lift and carry items as needed during event setup
- Good physical stamina
- Reliable and punctual
- Professional appearance and demeanor
- Must be at least 18 years old
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in banquet or food service is an advantage
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Team player with a positive attitude
- Commitment to providing excellent customer service
- Willingness to learn and follow service standards
- Open availability
- Ability to stand for extended periods during events
Job Duties
- Provide exceptional guest service to all customers
- Greet guests and be responsible for accommodating all guests' needs at the attendance of an event
- Participate in good communication with guests with questions regarding the menu
- Deliver food and beverages from staging areas to guests
- Assist other servers during peak periods in delivering food and guest requests
- Learn and practice buffet, plated, and reception-style meal services to RCGR standards
- Anticipate guests' needs and monitor the guest's dining experience to ensure satisfaction with food and service
- Respond promptly and courteously to any requests
- Setup, execution, and clean-up for an event
- Perform side work to prepare for upcoming events
- Maintain clean service areas at all times
- Maintain a professional and personable appearance
- Perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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