Sycuan Casino Resort

Banquet Server- Sycuan Casino

Job Overview

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Employment Type

Hourly
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee wellness programs

Job Description

The Sycuan Band of the Kumeyaay Nation traces its roots back many centuries as a thriving community engaged in farming, hunting, and fishing to sustain their way of life. Today, the Sycuan Tribe has evolved into a dynamic organization that governs its Reservation and manages a diverse range of business enterprises in the San Diego region. Among its prominent ventures is a state-of-the-art Casino and a renowned Golf Resort, alongside various other business pursuits that contribute significantly to the local economy and community welfare. Sycuan stands as a unique blend of tradition and modern business acumen, emphasizing a strong sense... Show More

Job Requirements

  • County of San Diego Food Handler Card
  • CA ABC Responsible Beverage Service Certification
  • Six months of food server experience
  • Must be at least 21 years of age
  • Ability to interact effectively with team members and guests
  • Ability to communicate effectively in English
  • Ability to maintain professionalism and composure
  • Ability to understand verbal directives and written instructions
  • Ability to accept constructive criticism
  • Ability to stand and walk for up to 8 hours
  • Ability to carry large serving tray and tray jacks
  • Ability to routinely lift and carry 35 pounds
  • Ability to bend, stoop, push and pull
  • Ability to work in a smoking environment
  • Ability to appear for work on time

Job Qualifications

  • County of San Diego Food Handler Card
  • CA ABC Responsible Beverage Service Certification
  • Six months of food server experience
  • At least 21 years of age
  • Guest or hospitality service experience
  • Cocktail serving experience
  • Fine dining server experience
  • Ability to interact effectively with team members and guests
  • Ability to communicate effectively in English
  • Ability to maintain professionalism and composure
  • Ability to understand verbal directives and written instructions
  • Ability to accept constructive criticism
  • Ability to stand and walk for up to 8 hours
  • Ability to carry large serving tray and tray jacks
  • Ability to routinely lift and carry 35 pounds
  • Ability to bend, stoop, push and pull
  • Ability to work in a smoking environment
  • Ability to appear for work on time
  • Multilingual abilities

Job Duties

  • Provides guests with service by reviewing banquet event order, ensuring and verifying rooms, audio visual equipment, lighting, microphone, sound, and room temperature are set as requested, acknowledging and welcoming guests entering the resort and event rooms, promptly delivering and serving food and beverages, informing banquet captain and kitchen staff of meal adjustments and/or timing of delivery, removing and delivering food courses, and refilling and/or removing glassware as appropriate
  • Ensures responsible alcohol beverage service policies are followed by asking for proper identification from guests that appear to be under the age of 30, monitoring alcohol consumption, ensuring guests do not become intoxicated following established procedures, stopping alcohol service at the designated time, and clearing the room of all alcoholic containers, glasses and bottles for each venue at the time specified
  • Provides accounting of transactions during shift by entering cash transactions in point-of-sale system, counting currency, logging guest discounts, and credit cards on cashier drop work sheet, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the food services management team
  • Promotes guest relations by responding to guest requests, offering appropriate up to date information regarding promotional contests and giveaways, providing requested assistance and product knowledge, and treating guests in a friendly and courteous manner
  • Maintains safe and sanitary banquet areas by cleaning surfaces, breaking-down buffets, beverage tables, storing equipment and supplies in designated areas, and disposing of all trash
  • Ensures banquet equipment and supplies are stocked and clean by submitting supply requisitions, placing delivered water, food and supplies in designated areas, polishing silverware, folding napkins, and cleaning shelves, condiment holders, tables and counters according to established procedures

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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